cannot wake from suspend must force shutdown and reboot

Bug #1972085 reported by Turone Greenwood
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I upgraded my laptop from ubuntu 20.04 to 22.04 ever since. My laptop will not wake up from suspend. I tried booting lubuntu 20.04 and xubunt 22.04 and still have the problem. ubuntu 20.04 will not boot from a usb. I want to reset my bios back to default but am scared to brick my laptop as i cannot afford another one.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.10
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sat May 7 23:55:10 2022
InstallationDate: Installed on 2021-11-15 (173 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to jammy on 2022-04-22 (15 days ago)
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting

Revision history for this message
Turone Greenwood (sublight-tachyon) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

The suspend function is not performed in the do-release-upgrade step you have filed this bug against (which was also run/completed 15 days ago). Your issue is likely related to the newer 5.15 kernel (20.04.4 using HWE used 5.13 kernel; thus I've changed package bug is filed against.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.