After upgrade from 20.04 to 22.04 & reboor hangs

Bug #1971573 reported by brian mullan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I had a 20.04 system I "upgraded" to 22.04.

> do-release-upgrade -d

The upgrade went well except after reboot the system never came back up.

Searching the web I found quite a few others having the same/similar problem.

Troubleshooting

I booted a LiveCD Ubuntu 22.04 and looked at /boot on the just upgraded system and found something really strange!

There were the expected vmlinuz and initrd files

but there were also 2 entries for some kind of KVM entries ??

Removing the KVM entries and rebooting the system it rebooted successfully into 22.04.

I'd never seen "KVM anything" in grub boot menu before so thought I'd report it.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1971573/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1971573

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
brian mullan (bmullan) wrote (last edit ):

I wish I had the log files etc but I was trying to get my system back up.

The explanation I gave is pretty clear
the top 2 entries in the grub boot menu had an odd name including "kvm" in it.
Since those 2 weren't there before I have to assume the Ubuntu "upgrade" process

> do-release-upgrade -d

I deleted those from /boot

updated grub

rebooted

System booted up normally.

This "was" a 20.04 upgraded by

> do-release-upgrade -d

Upgrade succeeded and told me to reboot.

After POST system just hung on "something"
Which led to the previous info

I had done a search and found others asking about the same 22.04 "upgrade" "hang" on askubuntu etc.

Brian

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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