[nouveau][amdgpu] Freeze in 5.15.0-27.28-lowlatency (but 5.17.6 works)

[enorrmann]

happens with both xorg and wayland

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-27.28-lowlatency 5.15.30
Uname: Linux 5.15.0-27-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: unknown
CompositorRunning: None
Date: Mon May 2 18:20:07 2022
DistUpgraded: 2022-03-26 15:56:50,280 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
 virtualbox/6.1.32, 5.15.0-25-generic, x86_64: installed
 virtualbox/6.1.32, 5.15.0-27-generic, x86_64: installed
 virtualbox/6.1.32, 5.15.0-27-lowlatency, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 NVIDIA Corporation TU106M [GeForce RTX 2060 Max-Q] [10de:1f12] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. TU106M [GeForce RTX 2060 Max-Q] [1043:1e11]
 Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c6) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Renoir [1043:1e11]
MachineType: ASUSTeK COMPUTER INC. ROG Zephyrus G15 GA502IV_GA502IV
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-27-lowlatency root=/dev/mapper/vgubuntu-root ro quiet splash nvidia-drm.modeset=1 vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to jammy on 2022-03-26 (37 days ago)
dmi.bios.date: 12/30/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GA502IV.211
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GA502IV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.13
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGA502IV.211:bd12/30/2020:br5.16:efr3.13:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG15GA502IV_GA502IV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA502IV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ROG Zephyrus G15
dmi.product.name: ROG Zephyrus G15 GA502IV_GA502IV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.1-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx 22.0.1-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. Next time a freeze happens please:

1. Wait 10 seconds.

2. Reboot.

3. Run:

   journalctl -b-1 > prevboot.txt

4. Attach the resulting text file here.

5. Also check for crashes by following https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

[Daniel van Vugt (vanvugt)]

Please also open the 'Additional Drivers' app to install/reinstall the Nvidia driver because the one you have installed in the past is not working.

[enorrmann (enorrmann)]

After reinstalling nvidia 510, the issue remains

[enorrmann (enorrmann)]

another prev boot log

[Daniel van Vugt (vanvugt)]

Thanks. I can't see any crashes or reasons for a freeze there. But having an unsupported extension installed might be the problem:

  /<email address hidden>

Please:

  cd ~/.local/share/gnome-shell
  rm -rf extensions

and then log in again. Does the problem still happen?

Also your log is mentioning there was a historical crash in gnome-shell and Xwayland so please look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

[enorrmann (enorrmann)]

I've deleted the extensions and I'm testing again.
Also, I don't see any crash report with the date of the events in errors.ubuntu

[enorrmann (enorrmann)]

I removed the extensions, and the issue is still present

[Daniel van Vugt (vanvugt)]

Thanks. Please try some older (like 5.13) and newer kernels (like 5.17.5) to see if the problem was recently introduced or fixed already:

https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D

[enorrmann (enorrmann)]

I'm running 5.17.6 now, but I can't install the nvidia drivers using ubuntu-drivers because "version 'unsigned-5.17.6-051706' has bad syntax: version number does not start with digit"

[enorrmann (enorrmann)]

EDIT: after a while running ok with 5.17.6, the system crashed again

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[enorrmann (enorrmann)]

after clean install the bug is no longer present