| 2022-04-26 09:43:41 |
Aaron Whitehouse |
bug |
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|
added bug |
| 2022-04-26 10:00:08 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
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| 2022-06-07 08:27:24 |
Aaron Whitehouse |
tags |
amd64 apport-bug jammy wayland-session |
amd64 apport-bug apport-collected jammy wayland-session |
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| 2022-06-07 08:27:24 |
Aaron Whitehouse |
description |
I have a Dell XPS 13 9370 that came with Ubuntu preinstalled. I have just completed a fresh install of 22.04 on it.
When I suspend the laptop, the USB devices that were plugged in when I suspended do not work. Specifically, I had an Ethernet adapter and a USB-C monitor with a keyboard attached through it. The monitor display works as expected, but neither the keyboard nor the Ethernet adapter work after suspending.
Interestingly, I can move the Ethernet adapter to the remaining USB-C port and it works correctly. Moving it back afterwards, it still does not work.
Please let me know if there is anything more I can do to help.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-25-generic 5.15.0-25.25
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aaron-work 35648 F.... pulseaudio
/dev/snd/controlC0: aaron-work 35648 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 26 10:36:09 2022
InstallationDate: Installed on 2022-04-24 (1 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. XPS 13 9370
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-25-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-25-generic N/A
linux-backports-modules-5.15.0-25-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2019
dmi.bios.release: 1.12
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.1
dmi.board.name: 0F6P3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.1:bd12/11/2019:br1.12:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:sku07E6:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc. |
I have a Dell XPS 13 9370 that came with Ubuntu preinstalled. I have just completed a fresh install of 22.04 on it.
When I suspend the laptop, the USB devices that were plugged in when I suspended do not work. Specifically, I had an Ethernet adapter and a USB-C monitor with a keyboard attached through it. The monitor display works as expected, but neither the keyboard nor the Ethernet adapter work after suspending.
Interestingly, I can move the Ethernet adapter to the remaining USB-C port and it works correctly. Moving it back afterwards, it still does not work.
Please let me know if there is anything more I can do to help.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-25-generic 5.15.0-25.25
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aaron-work 35648 F.... pulseaudio
/dev/snd/controlC0: aaron-work 35648 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 26 10:36:09 2022
InstallationDate: Installed on 2022-04-24 (1 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. XPS 13 9370
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-25-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-25-generic N/A
linux-backports-modules-5.15.0-25-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2019
dmi.bios.release: 1.12
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.1
dmi.board.name: 0F6P3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.1:bd12/11/2019:br1.12:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:sku07E6:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aaron-work 12327 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-04-24 (43 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. XPS 13 9370
NonfreeKernelModules: lkp_Ubuntu_5_15_0_33_34_generic_86
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-33-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-33.34-generic 5.15.30
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
linux-restricted-modules-5.15.0-33-generic N/A
linux-backports-modules-5.15.0-33-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.2
Tags: wayland-session jammy
Uname: Linux 5.15.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/22/2022
dmi.bios.release: 1.19
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.19.0
dmi.board.name: 0F6P3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd03/22/2022:br1.19:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:sku07E6:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc. |
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| 2022-06-07 08:27:25 |
Aaron Whitehouse |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595248/+files/AlsaInfo.txt |
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| 2022-06-07 08:27:27 |
Aaron Whitehouse |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595249/+files/CurrentDmesg.txt |
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| 2022-06-07 08:27:28 |
Aaron Whitehouse |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595250/+files/IwConfig.txt |
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| 2022-06-07 08:27:29 |
Aaron Whitehouse |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595251/+files/Lspci.txt |
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| 2022-06-07 08:27:30 |
Aaron Whitehouse |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595252/+files/Lspci-vt.txt |
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| 2022-06-07 08:27:31 |
Aaron Whitehouse |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595253/+files/Lsusb.txt |
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| 2022-06-07 08:27:31 |
Aaron Whitehouse |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595254/+files/Lsusb-t.txt |
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| 2022-06-07 08:27:33 |
Aaron Whitehouse |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595255/+files/Lsusb-v.txt |
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| 2022-06-07 08:27:34 |
Aaron Whitehouse |
attachment added |
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PaInfo.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595256/+files/PaInfo.txt |
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| 2022-06-07 08:27:35 |
Aaron Whitehouse |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595257/+files/ProcCpuinfo.txt |
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| 2022-06-07 08:27:36 |
Aaron Whitehouse |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595258/+files/ProcCpuinfoMinimal.txt |
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| 2022-06-07 08:27:37 |
Aaron Whitehouse |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595259/+files/ProcEnviron.txt |
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| 2022-06-07 08:27:38 |
Aaron Whitehouse |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595260/+files/ProcInterrupts.txt |
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| 2022-06-07 08:27:39 |
Aaron Whitehouse |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595261/+files/ProcModules.txt |
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| 2022-06-07 08:27:41 |
Aaron Whitehouse |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595262/+files/PulseList.txt |
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| 2022-06-07 08:27:42 |
Aaron Whitehouse |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595263/+files/RfKill.txt |
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| 2022-06-07 08:27:44 |
Aaron Whitehouse |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595264/+files/UdevDb.txt |
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| 2022-06-07 08:27:46 |
Aaron Whitehouse |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595265/+files/WifiSyslog.txt |
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| 2022-06-07 08:27:47 |
Aaron Whitehouse |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1970392/+attachment/5595266/+files/acpidump.txt |
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