System will not suspend using HWE kernel.

Bug #1966819 reported by SterlingH
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I am unable to suspend with the HWE kernel with my hp elitebook 745 g3. It works without issue on the 5.4.0-105 kernel. I'm not really sure how to troubleshoot these issue either but am interested in helping to solve the problem. I can take direction and am not entirely useless.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-105-generic 5.4.0-105.119
ProcVersionSignature: Ubuntu 5.4.0-105.119-generic 5.4.174
Uname: Linux 5.4.0-105-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sterling 1510 F.... pulseaudio
 /dev/snd/controlC0: sterling 1510 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
Date: Mon Mar 28 19:56:33 2022
InstallationDate: Installed on 2022-03-27 (1 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: HP HP EliteBook 745 G3
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-105-generic root=UUID=74ef52ad-94d0-4c4f-a7aa-c2f4df7128ad ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-105-generic N/A
 linux-backports-modules-5.4.0-105-generic N/A
 linux-firmware 1.187.29
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2020
dmi.bios.vendor: HP
dmi.bios.version: N73 Ver. 01.51
dmi.board.name: 807E
dmi.board.vendor: HP
dmi.board.version: KBC Version 75.71
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN73Ver.01.51:bd10/17/2020:svnHP:pnHPEliteBook745G3:pvr:rvnHP:rn807E:rvrKBCVersion75.71:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 745 G3
dmi.product.sku: N1S71AV
dmi.sys.vendor: HP

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SterlingH (sterlinghubbard) wrote :
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SterlingH (sterlinghubbard) wrote :
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SterlingH (sterlinghubbard) wrote :
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SterlingH (sterlinghubbard) wrote :
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SterlingH (sterlinghubbard) wrote :
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SterlingH (sterlinghubbard) wrote :

The system does not suspend successfully. It hangs during the suspend action. I'm am left to power off the system by holding down the power button.

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Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Johan De Meersman (vegivamp+launchpad) wrote (last edit ):

[ removing comment, wrong kernel version. I'm seeing issue on .107, not .105 ]

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