external audio interface cracking sound

Bug #1966327 reported by Mikołaj Neronowicz
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

after a recent kernel update, my KRK Rokit 5 speakers connected to the Behringer U-PHORIA UMC22 started to emit strange clicking sound artifacts. nothing like this happened before the last update.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1966327

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello,
apart from upload more info with apport-collect mentioned above.
Can you check if workaround in comment #9 of bug #1966066 works for you?
Thanks.

Revision history for this message
Bravo Baavo (baabaa) wrote : apport information

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-11-20 (124 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Micro-Star International Co., Ltd. MS-7C37
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-37-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-37.42~20.04.1-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-37-generic N/A
 linux-backports-modules-5.13.0-37-generic N/A
 linux-firmware 1.187.29
Tags: focal
Uname: Linux 5.13.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip docker kismet lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/03/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: A.D1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MPG X570 GAMING PLUS (MS-7C37)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrA.D1:bd03/03/2021:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C37:pvr2.0:rvnMicro-StarInternationalCo.,Ltd.:rnMPGX570GAMINGPLUS(MS-7C37):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C37
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

tags: added: apport-collected focal
Revision history for this message
Bravo Baavo (baabaa) wrote : AlsaInfo.txt

apport information

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Bravo Baavo (baabaa) wrote : AudioDevicesInUse.txt

apport information

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Bravo Baavo (baabaa) wrote : CRDA.txt

apport information

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Bravo Baavo (baabaa) wrote : CurrentDmesg.txt

apport information

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Bravo Baavo (baabaa) wrote : IwConfig.txt

apport information

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Bravo Baavo (baabaa) wrote : Lspci.txt

apport information

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Bravo Baavo (baabaa) wrote : Lspci-vt.txt

apport information

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Bravo Baavo (baabaa) wrote : Lsusb.txt

apport information

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Bravo Baavo (baabaa) wrote : Lsusb-t.txt

apport information

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Bravo Baavo (baabaa) wrote : Lsusb-v.txt

apport information

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Bravo Baavo (baabaa) wrote : ProcCpuinfo.txt

apport information

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Bravo Baavo (baabaa) wrote : ProcCpuinfoMinimal.txt

apport information

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Bravo Baavo (baabaa) wrote : ProcEnviron.txt

apport information

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Bravo Baavo (baabaa) wrote : ProcInterrupts.txt

apport information

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Bravo Baavo (baabaa) wrote : ProcModules.txt

apport information

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Bravo Baavo (baabaa) wrote : PulseList.txt

apport information

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Bravo Baavo (baabaa) wrote : RfKill.txt

apport information

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Bravo Baavo (baabaa) wrote : UdevDb.txt

apport information

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Bravo Baavo (baabaa) wrote : WifiSyslog.txt

apport information

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Bravo Baavo (baabaa) wrote : acpidump.txt

apport information

Revision history for this message
Bravo Baavo (baabaa) wrote :

@Po-Hsu Lin (cypressyew) the workaround in bug #1966066 worked for me, symptoms are the same I think this is a duplicate.

I changed at /etc/pulse/daemon.conf
```
default-sample-rate = 48000
alternate-sample-rate = 48000
```

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