Ubuntu
linux package

Touchpad not detected

Bug #1964531 reported by Klas Wong-In Andersson on 2022-03-10

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

My touchpad on this hp laptop is not working or being detected while executing the command "cat /proc/bus/input/devices"

Description: Ubuntu 20.04.4 LTS
Release: 20.04

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-104-generic 5.4.0-104.118
ProcVersionSignature: Ubuntu 5.4.0-104.118-generic 5.4.166
Uname: Linux 5.4.0-104-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: klas 1401 F.... pulseaudio
CasperMD5CheckMismatches: ./boot/grub/efi.img
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 10 21:54:53 2022
InstallationDate: Installed on 2022-03-09 (0 days ago)
InstallationMedia: Ubuntu-Server 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223.1)
MachineType: HP HP ProBook 640 G8 Notebook PC
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-104-generic root=UUID=8e56aa93-1741-4ffb-b3d2-0a2a2142afc6 ro
RelatedPackageVersions:
linux-restricted-modules-5.4.0-104-generic N/A
linux-backports-modules-5.4.0-104-generic N/A
linux-firmware 1.187.27
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2021
dmi.bios.vendor: HP
dmi.bios.version: T74 Ver. 01.07.02
dmi.board.name: 87ED
dmi.board.vendor: HP
dmi.board.version: KBC Version 33.14.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrT74Ver.01.07.02:bd11/25/2021:svnHP:pnHPProBook640G8NotebookPC:pvr:rvnHP:rn87ED:rvrKBCVersion33.14.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP ProBook
dmi.product.name: HP ProBook 640 G8 Notebook PC
dmi.product.sku: 3S8S9EA#UUW
dmi.sys.vendor: HP

Tags:

Revision history for this message

Klas Wong-In Andersson (luqyaf) wrote on 2022-03-10:

AlsaInfo.txt Edit (26.8 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (2.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (80.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.2 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (474 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (11.1 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (963 bytes, text/plain; charset="utf-8")
Lsusb.txt Edit (415 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (727 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (51.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (12.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (8.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.3 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (25.4 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (218.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (117.5 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (2.3 MiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2022-03-10: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

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