wifi disconnecting when i use bluetooth

Bug #1964414 reported by Diego Aparecido de Souza Pereira
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My network interface is the Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter and the driver is the ath9k.
I've had this problem years before and I solved it by updating the kernel, but this time the problem came with the update.

What happens: when I use my bluetooth headphones, the wifi connection is extremely slow, unusable. I turn off bluetooth and it works again quickly.

When it started: Earlier today when I updated the system and the package was replaced. I send the update history below.

2022-03-08 18:08:32 upgrade linux-generic-hwe-20.04:amd64 5.13.0.30.33~20.04.17 5.13.0.35.40~20.04.20
2022-03-08 18:08:32 upgrade linux-image-generic-hwe-20.04:amd64 5.13.0.30.33~20.04.17 5.13.0.35.40~20.04.20
2022-03-08 18:08:36 upgrade linux-headers-generic-hwe-20.04:amd64 5.13.0.30.33~20.04.17 5.13.0.35.40~20.04.20
2022-03-08 18:08:36 upgrade linux-libc-dev:amd64 5.4.0-100.113 5.4.0-104.118

I didn't want to manually install another kernel version. Is it possible to go back to the previous version? It was working really well.

What can I do? Well, thank you very much in advance.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: diego 1800 F.... pulseaudio
 /dev/snd/pcmC0D0p: diego 1800 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-10-20 (142 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Inspiron 15-3567
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=05a0695a-6046-4a65-8cb0-a2300ac91ba2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-28-generic N/A
 linux-backports-modules-5.13.0-28-generic N/A
 linux-firmware 1.187.27
Tags: focal
Uname: Linux 5.13.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/15/2021
dmi.bios.release: 2.18
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.18.0
dmi.board.name: 0MM5K1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.18.0:bd12/15/2021:br2.18:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0MM5K1:rvrA00:cvnDellInc.:ct9:cvr:sku078B:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15-3567
dmi.product.sku: 078B
dmi.sys.vendor: Dell Inc.

Revision history for this message
Diego Aparecido de Souza Pereira (dieggpereira) wrote :
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Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1964414/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1964414

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Diego Aparecido de Souza Pereira (dieggpereira) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
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Diego Aparecido de Souza Pereira (dieggpereira) wrote : CRDA.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : CurrentDmesg.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : IwConfig.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : Lspci.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : Lspci-vt.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : Lsusb.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : Lsusb-t.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : Lsusb-v.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : ProcCpuinfo.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : ProcCpuinfoMinimal.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : ProcEnviron.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : ProcInterrupts.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : ProcModules.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : PulseList.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : RfKill.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : UdevDb.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : WifiSyslog.txt

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Diego Aparecido de Souza Pereira (dieggpereira) wrote : acpidump.txt

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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