Activity log for bug #1960703

Date Who What changed Old value New value Message
2022-02-12 13:52:22 Johan van Zoomeren bug added bug
2022-02-12 13:53:41 Johan van Zoomeren tags amd64 apport-bug impish amd64 apport-bug apport-collected impish
2022-02-12 13:53:42 Johan van Zoomeren description The TASCAM US-122L, in previous versions of Ubuntu worked okay, with an occasional xrun reported by jackd, running with default settings (sample rate: 48000, frames/period: 1024). In Ubuntu 21.10 the device loads without problem, playback is perfect, but when the system load increases, it immediately crashes. dmesg: [ 218.607518] xhci_hcd 0000:00:14.0: ERROR unknown event type 37 [ 218.613370] underrun, status=4294967278 jackd (hangs): ALSA: prepare audio_reservation_init Acquire audio card Audio1 creating alsa driver ... usb_stream:US122L|usb_stream:US122L|1024|2|48000|0|0|nomon|swmeter|-|32bit configuring for 48000Hz, period = 1024 frames (21.3 ms), buffer = 2 periods ALSA: final selected sample format for capture: 24bit little-endian in 3bytes format ALSA: use 2 periods for capture ALSA: final selected sample format for playback: 24bit little-endian in 3bytes format ALSA: use 2 periods for playback error for playback on "usb_stream:US122L" (Input/output error) JackAudioDriver::ProcessAsync: read error, stopping... Jack: JackPosixThread::ThreadHandler : exit lsusb: Bus 001 Device 003: ID 0644:800e TEAC Corp. TASCAM US-122L $ lsb_release -rd Description: Ubuntu 21.10 Release: 21.10 Reproduction steps: 1) Start jackd 2) Start OBS with an USB webcam at 1080p 3) OBS monitor out goes to jackd/us-122L system port 4) Start Zoom, Thunderbird etc to generate some load 5) Immediately crashes Crash occurs even quicker when adding and actively using another 4 channel USB audio device(same sample rate and period size). So the issue seems related to the load on the USB subsystem as well as the CPU load. I've tried just about anything to find out if the issue is hardware related. Changed cables, used different hubs, no-hub, used different USB ports on the laptop, etc, etc, etc. Same result every time. Also normal playback using PulseAudio instead of Jack suffers from the same. Each time a reset of Jack is needed to get the US-122L to work again. I've tried, besides the default Ubuntu kernel(5.13.0-28-generic) the latest upstream mainline kernel(5.17.0-051700rc3-generic) as well as the low latency kernel (5.13.0-28-lowlatency). Same result. If more information is needed, please let me know. Any help is much appreciated. Thank you in advance. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-image-5.13.0-28-generic 5.13.0-28.31 ProcVersionSignature: Ubuntu 5.13.0-28.31-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Feb 12 14:22:37 2022 InstallationDate: Installed on 2020-12-13 (425 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: LENOVO 20N3S77637 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=nl_NL.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-28-generic root=/dev/mapper/ubuntu-root ro quiet splash intel_iommu=on RelatedPackageVersions: linux-restricted-modules-5.13.0-28-generic N/A linux-backports-modules-5.13.0-28-generic N/A linux-firmware 1.201.1 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-31 (103 days ago) dmi.bios.date: 10/09/2021 dmi.bios.release: 1.75 dmi.bios.vendor: LENOVO dmi.bios.version: N2IET97W (1.75 ) dmi.board.asset.tag: Not Available dmi.board.name: 20N3S77637 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.19 dmi.modalias: dmi:bvnLENOVO:bvrN2IET97W(1.75):bd10/09/2021:br1.75:efr1.19:svnLENOVO:pn20N3S77637:pvrThinkPadT490:rvnLENOVO:rn20N3S77637:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20N3_BU_Think_FM_ThinkPadT490: dmi.product.family: ThinkPad T490 dmi.product.name: 20N3S77637 dmi.product.sku: LENOVO_MT_20N3_BU_Think_FM_ThinkPad T490 dmi.product.version: ThinkPad T490 dmi.sys.vendor: LENOVO The TASCAM US-122L, in previous versions of Ubuntu worked okay, with an occasional xrun reported by jackd, running with default settings (sample rate: 48000, frames/period: 1024). In Ubuntu 21.10 the device loads without problem, playback is perfect, but when the system load increases, it immediately crashes. dmesg: [ 218.607518] xhci_hcd 0000:00:14.0: ERROR unknown event type 37 [ 218.613370] underrun, status=4294967278 jackd (hangs): ALSA: prepare audio_reservation_init Acquire audio card Audio1 creating alsa driver ... usb_stream:US122L|usb_stream:US122L|1024|2|48000|0|0|nomon|swmeter|-|32bit configuring for 48000Hz, period = 1024 frames (21.3 ms), buffer = 2 periods ALSA: final selected sample format for capture: 24bit little-endian in 3bytes format ALSA: use 2 periods for capture ALSA: final selected sample format for playback: 24bit little-endian in 3bytes format ALSA: use 2 periods for playback error for playback on "usb_stream:US122L" (Input/output error) JackAudioDriver::ProcessAsync: read error, stopping... Jack: JackPosixThread::ThreadHandler : exit lsusb: Bus 001 Device 003: ID 0644:800e TEAC Corp. TASCAM US-122L $ lsb_release -rd Description: Ubuntu 21.10 Release: 21.10 Reproduction steps: 1) Start jackd 2) Start OBS with an USB webcam at 1080p 3) OBS monitor out goes to jackd/us-122L system port 4) Start Zoom, Thunderbird etc to generate some load 5) Immediately crashes Crash occurs even quicker when adding and actively using another 4 channel USB audio device(same sample rate and period size). So the issue seems related to the load on the USB subsystem as well as the CPU load. I've tried just about anything to find out if the issue is hardware related. Changed cables, used different hubs, no-hub, used different USB ports on the laptop, etc, etc, etc. Same result every time. Also normal playback using PulseAudio instead of Jack suffers from the same. Each time a reset of Jack is needed to get the US-122L to work again. I've tried, besides the default Ubuntu kernel(5.13.0-28-generic) the latest upstream mainline kernel(5.17.0-051700rc3-generic) as well as the low latency kernel (5.13.0-28-lowlatency). Same result. If more information is needed, please let me know. Any help is much appreciated. Thank you in advance. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-image-5.13.0-28-generic 5.13.0-28.31 ProcVersionSignature: Ubuntu 5.13.0-28.31-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Feb 12 14:22:37 2022 InstallationDate: Installed on 2020-12-13 (425 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: LENOVO 20N3S77637 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=nl_NL.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-28-generic root=/dev/mapper/ubuntu-root ro quiet splash intel_iommu=on RelatedPackageVersions: linux-restricted-modules-5.13.0-28-generic N/A linux-backports-modules-5.13.0-28-generic N/A linux-firmware 1.201.1 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-31 (103 days ago) dmi.bios.date: 10/09/2021 dmi.bios.release: 1.75 dmi.bios.vendor: LENOVO dmi.bios.version: N2IET97W (1.75 ) dmi.board.asset.tag: Not Available dmi.board.name: 20N3S77637 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.19 dmi.modalias: dmi:bvnLENOVO:bvrN2IET97W(1.75):bd10/09/2021:br1.75:efr1.19:svnLENOVO:pn20N3S77637:pvrThinkPadT490:rvnLENOVO:rn20N3S77637:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20N3_BU_Think_FM_ThinkPadT490: dmi.product.family: ThinkPad T490 dmi.product.name: 20N3S77637 dmi.product.sku: LENOVO_MT_20N3_BU_Think_FM_ThinkPad T490 dmi.product.version: ThinkPad T490 dmi.sys.vendor: LENOVO --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 21.10 InstallationDate: Installed on 2020-12-13 (425 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Package: alsa-base 1.0.25+dfsg-0ubuntu7 PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=nl_NL.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.13.0-28.31-generic 5.13.19 Tags: impish Uname: Linux 5.13.0-28-generic x86_64 UpgradeStatus: Upgraded to impish on 2021-10-31 (103 days ago) UserGroups: adm audio cdrom dip docker libvirt lpadmin lxd plugdev sambashare sudo video _MarkForUpload: True dmi.bios.date: 10/09/2021 dmi.bios.release: 1.75 dmi.bios.vendor: LENOVO dmi.bios.version: N2IET97W (1.75 ) dmi.board.asset.tag: Not Available dmi.board.name: 20N3S77637 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.19 dmi.modalias: dmi:bvnLENOVO:bvrN2IET97W(1.75):bd10/09/2021:br1.75:efr1.19:svnLENOVO:pn20N3S77637:pvrThinkPadT490:rvnLENOVO:rn20N3S77637:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20N3_BU_Think_FM_ThinkPadT490: dmi.product.family: ThinkPad T490 dmi.product.name: 20N3S77637 dmi.product.sku: LENOVO_MT_20N3_BU_Think_FM_ThinkPad T490 dmi.product.version: ThinkPad T490 dmi.sys.vendor: LENOVO
2022-02-12 13:53:43 Johan van Zoomeren attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560536/+files/AlsaInfo.txt
2022-02-12 13:53:44 Johan van Zoomeren attachment added AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560537/+files/AudioDevicesInUse.txt
2022-02-12 13:53:45 Johan van Zoomeren attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560538/+files/CurrentDmesg.txt
2022-02-12 13:53:46 Johan van Zoomeren attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560539/+files/Dependencies.txt
2022-02-12 13:53:48 Johan van Zoomeren attachment added PaInfo.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560540/+files/PaInfo.txt
2022-02-12 13:53:48 Johan van Zoomeren attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560541/+files/ProcCpuinfoMinimal.txt
2022-02-12 13:53:49 Johan van Zoomeren attachment added PulseList.txt https://bugs.launchpad.net/bugs/1960703/+attachment/5560542/+files/PulseList.txt
2022-02-12 14:00:10 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2022-08-28 02:10:22 Stephen bug watch added https://github.com/alsa-project/alsa-lib/issues/269
2022-08-28 02:10:22 Stephen bug watch added https://github.com/jackaudio/jack1/issues/118