[SOF - sof-bytcht rt5651, playback] No sound at all

[Ilya Lebedev]

After last update sound stopped to work

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ttrolka 1260 F.... pulseaudio
 /dev/snd/pcmC1D0p: ttrolka 1260 F...m pulseaudio
 /dev/snd/controlC0: ttrolka 1260 F.... pulseaudio
 /dev/snd/timer: ttrolka 1260 f.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 25 20:29:29 2022
InstallationDate: Installed on 2021-09-04 (143 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:rt5651 failed
Symptom_Card: Built-in Audio - sof-bytcht rt5651
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ttrolka 1260 F.... pulseaudio
 /dev/snd/pcmC1D0p: ttrolka 1260 F...m pulseaudio
 /dev/snd/controlC0: ttrolka 1260 F.... pulseaudio
 /dev/snd/timer: ttrolka 1260 f.... pulseaudio
Symptom_Type: No sound at all
Title: [SOF - sof-bytcht rt5651, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/03/2018
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Digma12x.WJ3142.NFNKRCN01
dmi.board.asset.tag: Default string
dmi.board.name: CITI E401 ET4007EW
dmi.board.vendor: Digma
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrDigma12x.WJ3142.NFNKRCN01:bd07/03/2018:br5.11:svnDigma:pnCITIE401ET4007EW:pvrDefaultstring:rvnDigma:rnCITIE401ET4007EW:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:sku1806078:
dmi.product.family: CHT
dmi.product.name: CITI E401 ET4007EW
dmi.product.sku: 1806078
dmi.product.version: Default string
dmi.sys.vendor: Digma

[Ilya Lebedev (ttrolka)]

When booting into
5.11.0-46-generic #51~20.04.1-Ubuntu SMP Fri Jan 7 06:51:40 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
Sound is still working

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1959030

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[David (dave00dave)]

Apologies in advance if I don't use the right syntax or formatting here; I'm pretty new to Linux and this bug reporting process. I believe I am seeing the same symptoms running 5.15.0-41-generic #44-Ubuntu SMP Wed Jun 22 14:20:53 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux on Lubuntu 22.04. The sound card seems to be recognized:

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Audio [Intel HDMI/DP LPE Audio], device 0: HdmiLpeAudio [Intel HDMI/DP LPE Audi]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Audio [Intel HDMI/DP LPE Audio], device 1: HdmiLpeAudio [Intel HDMI/DP LPE Audi]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Audio [Intel HDMI/DP LPE Audio], device 2: HdmiLpeAudio [Intel HDMI/DP LPE Audi]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: rt5651 [sof-bytcht rt5651], device 0: PCM (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: rt5651 [sof-bytcht rt5651], device 1: PCM Deep Buffer (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

I used to get sound when I ran
$ speaker-test -D plughw:CARD=rt5651,DEV=0
but not anymore.

pavucontrol-qt only shows a Dummy output.