i915 0000:00:02.0: [drm] GPU HANG: ecode 12:1:859ffffb, in gnome-shell

Bug #1955845 reported by Xavier Llamas
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

i915 driver problem

I get constant GPU HANGS which render de computer unusable. The only solution I have found is to boot with the nomodeset flag, but this prevents the HDMI port from working.
I'm using Ubuntu 21.10 Kernel 5.16.0rc6 (same problem with all other pervious kernels)
Linux squid 5.16.0-051600rc6-generic #202112192330 SMP PREEMPT Sun Dec 19 23:34:42 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2021-11-23 (35 days ago)
InstallationMedia: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915)
Package: linux (not installed)
Tags: impish
Uname: Linux 5.16.0-051600rc6-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to impish on 2021-11-29 (29 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Xavier Llamas (xavierll) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1955845/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Xavier Llamas (xavierll)
description: updated
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1955845

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Xavier Llamas (xavierll) wrote :

Relevant log files are in attachment.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Xavier Llamas (xavierll) wrote :

I'm available to perform any test required and provide further information

Revision history for this message
Xavier Llamas (xavierll) wrote : ProcCpuinfoMinimal.txt

apport information

tags: added: apport-collected impish
description: updated
Revision history for this message
Xavier Llamas (xavierll) wrote : ProcEnviron.txt

apport information

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