Desktop freezes

Bug #1954709 reported by Sami Pietila
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Dmesg is showing error like:

[38788.569852] traps: chrome[67234] trap invalid opcode ip:563f6e3411cf sp:7ffc8aa52b50 error:0 in chrome[563f69764000+8936000]
[39342.613678] BUG: kernel NULL pointer dereference, address: 00000000000000c8
[39342.613682] #PF: supervisor read access in kernel mode
[39342.613684] #PF: error_code(0x0000) - not-present page
[39342.613685] PGD 0 P4D 0
[39342.613686] Oops: 0000 [#1] SMP NOPTI
[39342.613688] CPU: 6 PID: 3578 Comm: codium Tainted: G W 5.13.0-22-generic #22-Ubuntu
[39342.613690] Hardware name: ASUSTeK COMPUTER INC. ROG Strix G513QY_G513QY/G513QY, BIOS G513QY.316 11/29/2021
[39342.613691] RIP: 0010:iommu_get_dma_domain+0xd/0x20
[39342.613695] Code: 5c 31 c0 41 5d 5d c3 31 c0 c3 4c 89 ee 4c 89 e7 e8 48 d8 ff ff 41 5c 41 5d 5d c3 66 90 0f 1f 44 00 00 55 48 8b 87 c8 02 00 00 <48> 8b 80 c8 00 00 00 48 89 e5 5d c3 0f 1f 80 00 00 00 00 0f 1f 44

and

[39342.614166] CR2: 00000000000000c8
[39342.614167] ---[ end trace 09dc7239d253ac8b ]---
[39342.777369] RIP: 0010:iommu_get_dma_domain+0xd/0x20
[39342.777389] Code: 5c 31 c0 41 5d 5d c3 31 c0 c3 4c 89 ee 4c 89 e7 e8 48 d8 ff ff 41 5c 41 5d 5d c3 66 90 0f 1f 44 00 00 55 48 8b 87 c8 02 00 00 <48> 8b 80 c8 00 00 00 48 89 e5 5d c3 0f 1f 80 00 00 00 00 0f 1f 44
[39342.777392] RSP: 0018:ffffa3e380eb7930 EFLAGS: 00010282
[39342.777396] RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
[39342.777397] RDX: 0000000000001000 RSI: 00000000fe3fd000 RDI: ffff9707816070c8
[39342.777398] RBP: ffffa3e380eb7970 R08: 0000000000000000 R09: ffffedd704c3f340
[39342.777399] R10: ffffa3e380eb7b50 R11: 0000000000000000 R12: ffff9707816070c8
[39342.777400] R13: 0000000000001000 R14: 00000000fe3fd000 R15: ffff9707816070c8
[39342.777402] FS: 0000000000000000(0000) GS:ffff970a8e780000(0000) knlGS:0000000000000000
[39342.777403] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[39342.777404] CR2: 00000000000000c8 CR3: 000000018140e000 CR4: 0000000000750ee0
[39342.777406] PKRU: 55555554
[39342.777409] Fixing recursive fault but reboot is needed!

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-22-generic 5.13.0-22.22
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
Uname: Linux 5.13.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: sami 1227 F.... pulseaudio
 /dev/snd/controlC1: sami 1227 F.... pulseaudio
CasperMD5CheckResult: pass
Date: Mon Dec 13 23:07:26 2021
InstallationDate: Installed on 2021-10-12 (62 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Daily amd64 (20211010)
MachineType: ASUSTeK COMPUTER INC. ROG Strix G513QY_G513QY
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-22-generic root=UUID=ff964c9b-ce92-4334-8759-9d785a262c60 ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/29/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: G513QY.316
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G513QY
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 0.73
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrG513QY.316:bd11/29/2021:br5.19:efr0.73:svnASUSTeKCOMPUTERINC.:pnROGStrixG513QY_G513QY:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG513QY:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ROG Strix
dmi.product.name: ROG Strix G513QY_G513QY
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Sami Pietila (sampie) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Sami Pietila (sampie) wrote :

I also see these kind of messages right after a restart:

[ 15.809037] [drm] free PSP TMR buffer
[ 16.121709] [drm] PCIE GART of 512M enabled (table at 0x0000008000000000).
[ 16.121729] [drm] PSP is resuming...
[ 16.153821] [drm] reserve 0xa00000 from 0x82fe000000 for PSP TMR
[ 16.253273] amdgpu 0000:03:00.0: amdgpu: RAS: optional ras ta ucode is not available
[ 16.268898] amdgpu 0000:03:00.0: amdgpu: SECUREDISPLAY: securedisplay ta ucode is not available
[ 16.268902] amdgpu 0000:03:00.0: amdgpu: SMU is resuming...
[ 19.519967] audit: type=1326 audit(1639494466.472:89): auid=1000 uid=1000 gid=1000 ses=2 subj=snap.snap-store.ubuntu-software pid=1816 comm="pool-org.gnome." exe="/snap/snap-store/558/usr/bin/snap-store" sig=0 arch=c000003e syscall=93 compat=0 ip=0x7fd422bc74fb code=0x50000
[ 20.963115] amdgpu 0000:03:00.0: amdgpu: Failed to setup smc hw!
[ 20.963121] [drm:amdgpu_device_ip_resume_phase2 [amdgpu]] *ERROR* resume of IP block <smu> failed -62
[ 20.963191] amdgpu 0000:03:00.0: amdgpu: amdgpu_device_ip_resume failed (-62).

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