[Dell Inspiron 5765] clean install on 22.04 failed

[Stephen Waines]

-upon trying the latest daily build image burnt to dvd.

installation failed in regular mode, just froze my pc.

safe mode - gave me error
amd_gpu_init 110.029335 amd_gpu error vgacon disables and gpu kernel modesetting
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-12-04 (5 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 5765
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-22-generic root=UUID=819dbf45-7cb3-4ea3-8278-4d845ab91060 ro nouveau.modeset=0
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.202
Tags: jammy wayland-session
Uname: Linux 5.13.0-22-generic x86_64
UpgradeStatus: Upgraded to jammy on 2021-12-04 (4 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/17/2017
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.1
dmi.board.name: 0DM01M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.1.1
dmi.modalias: dmi:bvnDellInc.:bvr1.1.1:bd07/17/2017:br5.3:svnDellInc.:pnInspiron5765:pvr1.1.1:rvnDellInc.:rn0DM01M:rvrA00:cvnDellInc.:ct10:cvr1.1.1:sku076A:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5765
dmi.product.sku: 076A
dmi.product.version: 1.1.1
dmi.sys.vendor: Dell Inc.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1953207/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Stephen Waines (stevinski)]

Hello Paul

Thank you to clarify.

I wasn't even able to boot off of the installer DVD and start the
installer. I tried in safe mode and regular mode and let it try to boot for
3 hours and got an error message. And on the safe mode I got blurry screen.

Interestingly enough when I try to install 21.10 off of DVD the same thing
happened. In both modes. So the installer is still a little bit messed up.

I think there should be a third option that gives you a text only install
way of doing it. I know it's hard to make something that will work on
everyone's computer.

Have yourself a Merry Christmas

Steve

On December 6, 2021 4:55:41 a.m. Paul White <email address hidden> wrote:

> ** Package changed: ubuntu => ubiquity (Ubuntu)
>
> ** Tags added: jammy
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1953207
>
> Title:
> clean install on 22.04 failed
>
> Status in ubiquity package in Ubuntu:
> New
>
> Bug description:
> -upon trying the latest daily build image burnt to dvd.
>
> installation failed in regular mode, just froze my pc.
>
> safe mode - gave me error
> amd_gpu_init 110.029335 amd_gpu error vgacon disables and gpu kernel
> modesetting
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1953207/+subscriptions

[Stephen Waines (stevinski)]

Hello Paul

I have a little bit of extra information to share with you that might point
you guys in the right direction.

I am part of a Facebook group of 70,000 people that are all using Ubuntu. I
found at least two people that had this issue with 21.10 and just
downgraded their kernel and then after that they could go and stand by and
wake it up.

With 22.04 I am stuck in a rut because when my screen goes blank on if I
walk away from my computer it does not wake up. Also the standby feature
doesn't work it doesn't wake up.

So I'm afraid of burning my screen so I do the proper shutdown

I just realized that I need to report a bug about the shutdown feature too
it does not work through the graphical interface but I can go to terminal
and do a shutdown there and it works fine.

Steve

On December 6, 2021 4:55:41 a.m. Paul White <email address hidden> wrote:

> ** Package changed: ubuntu => ubiquity (Ubuntu)
>
> ** Tags added: jammy
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1953207
>
> Title:
> clean install on 22.04 failed
>
> Status in ubiquity package in Ubuntu:
> New
>
> Bug description:
> -upon trying the latest daily build image burnt to dvd.
>
> installation failed in regular mode, just froze my pc.
>
> safe mode - gave me error
> amd_gpu_init 110.029335 amd_gpu error vgacon disables and gpu kernel
> modesetting
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1953207/+subscriptions

[Paul White (paulw2u)]

Steve, sorry for the delay in replying to you.

On the information that *you* have provided I'm reassigning this issue to the Linux kernel.

Please provide any information that might be requested from you by the kernel bot otherwise this bug report will expire without any action being taken.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1953207

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Stephen Waines (stevinski)]

Hi Paul

I can get you those logs to attach to this bug is the bot told me to do so.

I can get them over in the next few days

On December 9, 2021 11:15:43 a.m. Paul White <email address hidden>
wrote:

> Steve, sorry for the delay in replying to you.
>
> On the information that *you* have provided I'm reassigning this issue
> to the Linux kernel.
>
> Please provide any information that might be requested from you by the
> kernel bot otherwise this bug report will expire without any action
> being taken.
>
> ** Package changed: ubiquity (Ubuntu) => linux (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1953207
>
> Title:
> clean install on 22.04 failed
>
> Status in linux package in Ubuntu:
> New
>
> Bug description:
> -upon trying the latest daily build image burnt to dvd.
>
> installation failed in regular mode, just froze my pc.
>
> safe mode - gave me error
> amd_gpu_init 110.029335 amd_gpu error vgacon disables and gpu kernel
> modesetting
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1953207/+subscriptions

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Paul White (paulw2u)]

Changing status to 'Confirmed' as per request in comment #6.