Touchpad not detected

Bug #1952497 reported by Tim Bowden
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

HP Pavilion Gaming Laptop 15-ec1510AX (EC151XXX family)

Elan PrecisionTouchpad not detected when booting from either 20.04 or 20.10 live usb except very occasionally the touchpad would be found when booting from 20.04 (with many repeated live boot attempts between 20.04, 20.10 and also Windows). On the second occasion the touchpad was found, installed from 20.04 with touchpad working, rebooted into installed version and touchpad didn't work again. Upgraded to 20.10 and touchpad still not working.

Occasionally the mouse pointer on screen seemed to move a few pixels as the live boot was flicking between splash screens but this was irregular at best.

If it's any help, I can get more info about the device from the Win10 device manager (dual boot).

Edit: A search shows this bug report appears to be the same issue as #1946174.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-21-generic 5.13.0-21.21
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
Uname: Linux 5.13.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tim 1750 F.... pulseaudio
 /dev/snd/controlC0: tim 1750 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 27 11:40:58 2021
InstallationDate: Installed on 2021-11-25 (1 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: HP HP Pavilion Gaming Laptop 15-ec1xxx
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-21-generic root=UUID=e87c72cc-3523-4e67-aab9-adb8a013900d ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-21-generic N/A
 linux-backports-modules-5.13.0-21-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: Upgraded to impish on 2021-11-26 (0 days ago)
dmi.bios.date: 11/04/2020
dmi.bios.release: 15.20
dmi.bios.vendor: AMI
dmi.bios.version: F.20
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 87B2
dmi.board.vendor: HP
dmi.board.version: 31.21
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 31.21
dmi.modalias: dmi:bvnAMI:bvrF.20:bd11/04/2020:br15.20:efr31.21:svnHP:pnHPPavilionGamingLaptop15-ec1xxx:pvr:rvnHP:rn87B2:rvr31.21:cvnHP:ct10:cvrChassisVersion:sku407P0PA#ABG:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Gaming Laptop 15-ec1xxx
dmi.product.sku: 407P0PA#ABG
dmi.sys.vendor: HP

Revision history for this message
Tim Bowden (tbowden) wrote :
Tim Bowden (tbowden)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Tim Bowden (tbowden)
description: updated
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