Touchpad not responding

Bug #1952451 reported by Anil santha Ram
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have recently installed ubuntu21.10 version in my laptop. since day one, i was not able to operate the touchpad. using the command cat /proc/bus/input/devices , i could not find the touchpad driver reflecting.

This is my system info: please find a solution,

description: Computer
    width: 64 bits
    capabilities: smp vsyscall32
  *-core
       description: Motherboard
       physical id: 0
     *-memory
          description: System memory
          physical id: 0
          size: 4GiB
     *-cpu
          product: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
          vendor: Intel Corp.
          physical id: 1
          bus info: cpu@0
          size: 1845MHz
          capacity: 2300MHz
          width: 64 bits

running xinput --list command,
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Optical Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ Integrated Webcam: Integrated W id=10 [slave keyboard (3)]
    ↳ Dell WMI hotkeys id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]

Please clear this issue, i am running ubuntu 21.10 version,

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-21-generic 5.13.0-21.21
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
Uname: Linux 5.13.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user 3250 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 26 18:59:01 2021
InstallationDate: Installed on 2021-11-17 (8 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: Dell Inc. Vostro 2420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-21-generic root=UUID=3f6f3504-e3bd-4918-a3aa-32a3527f29bf ro quiet splash i8042.nomux i8042.noloop vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-21-generic N/A
 linux-backports-modules-5.13.0-21-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2013
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.ec.firmware.release: 1.1
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/04/2013:br1.1:efr1.1:svnDellInc.:pnVostro2420:pvrNotSpecified:rvnDellInc.:rn:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:skuTobefilledbyO.E.M.:
dmi.product.name: Vostro 2420
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Anil santha Ram (anilchelluru) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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