Lenovo 14W Gen2 - Touchpad don't work

Bug #1952411 reported by David
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a new Lenovo 14W Gen2. That the touchpad didn't work. I've tried anything with no results.

Thanks.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubtadmin 1304 F.... pulseaudio
 /dev/snd/controlC0: ubtadmin 1304 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2021-11-26 (0 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b6c2 Chicony Electronics Co., Ltd Integrated Camera
 Bus 001 Device 003: ID 0bda:c123 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82N8
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ca_ES.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-21-generic root=UUID=3b73e826-b76d-468d-bcfc-976077a7eb7c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-21-generic N/A
 linux-backports-modules-5.13.0-21-generic N/A
 linux-firmware 1.201
Tags: wayland-session impish
Uname: Linux 5.13.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/26/2021
dmi.bios.release: 1.16
dmi.bios.vendor: LENOVO
dmi.bios.version: H0CN16WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K13476WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo 14w Gen 2
dmi.ec.firmware.release: 1.10
dmi.modalias: dmi:bvnLENOVO:bvrH0CN16WW:bd05/26/2021:br1.16:efr1.10:svnLENOVO:pn82N8:pvrLenovo14wGen2:rvnLENOVO:rnLNVNB161216:rvrSDK0K13476WIN:cvnLENOVO:ct10:cvrLenovo14wGen2:skuLENOVO_MT_82N8_BU_idea_FM_14wGen2:
dmi.product.family: 14w Gen 2
dmi.product.name: 82N8
dmi.product.sku: LENOVO_MT_82N8_BU_idea_FM_14w Gen 2
dmi.product.version: Lenovo 14w Gen 2
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1952411

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
David (spoontex) wrote :
  • Tests.odt Edit (22.5 KiB, application/vnd.oasis.opendocument.text)

I attach a document with all the "possible" fixes that I found on the network. With no luck. Anybody can help me?

description: updated
Revision history for this message
David (spoontex) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected impish wayland-session
description: updated
Revision history for this message
David (spoontex) wrote : CRDA.txt

apport information

Revision history for this message
David (spoontex) wrote : CurrentDmesg.txt

apport information

Revision history for this message
David (spoontex) wrote : IwConfig.txt

apport information

Revision history for this message
David (spoontex) wrote : Lspci.txt

apport information

Revision history for this message
David (spoontex) wrote : Lspci-vt.txt

apport information

Revision history for this message
David (spoontex) wrote : Lsusb-t.txt

apport information

Revision history for this message
David (spoontex) wrote : Lsusb-v.txt

apport information

Revision history for this message
David (spoontex) wrote : PaInfo.txt

apport information

Revision history for this message
David (spoontex) wrote : ProcCpuinfo.txt

apport information

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David (spoontex) wrote : ProcCpuinfoMinimal.txt

apport information

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David (spoontex) wrote : ProcInterrupts.txt

apport information

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David (spoontex) wrote : ProcModules.txt

apport information

Revision history for this message
David (spoontex) wrote : PulseList.txt

apport information

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David (spoontex) wrote : RfKill.txt

apport information

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David (spoontex) wrote : UdevDb.txt

apport information

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David (spoontex) wrote : WifiSyslog.txt

apport information

Revision history for this message
David (spoontex) wrote : acpidump.txt

apport information

David (spoontex)
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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