touchpad nor working in ubuntu 21.10

Bug #1950848 reported by Zoltan Somogyi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I am using an ASUS X550JK laptop. Thanks for your help

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-22-generic 5.13.0-22.22
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
Uname: Linux 5.13.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: family 1419 F.... pulseaudio
 /dev/snd/pcmC1D0p: family 1419 F...m pulseaudio
 /dev/snd/controlC0: family 1419 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 13 09:50:45 2021
InstallationDate: Installed on 2021-10-24 (19 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:57b4 Realtek Semiconductor Corp. USB Camera
 Bus 001 Device 005: ID 13d3:3408 IMC Networks
 Bus 001 Device 006: ID 24ae:2013 Shenzhen Rapoo Technology Co., Ltd. Rapoo 2.4G Wireless Device
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JK
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-22-generic root=UUID=0e937eaa-539b-4460-8cb5-50a54c70dea2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: Upgraded to impish on 2021-11-10 (2 days ago)
dmi.bios.date: 10/08/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JK.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:br4.6:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: X
dmi.product.name: X550JK
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Zoltan Somogyi (zsomogyi) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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