Grey screen on the main display when I plug-in second display

Bug #1950194 reported by Petro Chaikivskyi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

CPU: AMD Ryzen 7 4700U with Radeon Graphics × 8
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Renoir
Linux Kernel: 5.13.0-21-generic
Operating System: Linux Mint 20.2 Cinnamon
Cinnamon Version: 5.0.6

Ubuntu 5.13.0-21.21~20.04.1-generic 5.13.18

The issue started reproducing after I upgrade the Linux kernel from 5.11 to 5.13
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: petro 2785 F.... pulseaudio
 /dev/snd/controlC1: petro 2785 F.... pulseaudio
 /dev/snd/controlC0: petro 2785 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.2
InstallationDate: Installed on 2021-02-07 (274 days ago)
InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103
MachineType: ASUSTeK COMPUTER INC. ZenBook UX425IA_UM425IA
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-21-generic root=UUID=efd181b8-0c68-4035-8cc8-8b65ebadb033 ro quiet splash
ProcVersionSignature: Ubuntu 5.13.0-21.21~20.04.1-generic 5.13.18
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-21-generic N/A
 linux-backports-modules-5.13.0-21-generic N/A
 linux-firmware 1.187.20
Tags: uma
Uname: Linux 5.13.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/29/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX425IA.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX425IA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.6
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX425IA.306:bd08/29/2020:br5.16:efr3.6:svnASUSTeKCOMPUTERINC.:pnZenBookUX425IA_UM425IA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX425IA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX425IA_UM425IA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Petro Chaikivskyi (peter98) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1950194

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Petro Chaikivskyi (peter98) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected uma
description: updated
Revision history for this message
Petro Chaikivskyi (peter98) wrote : CRDA.txt

apport information

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Petro Chaikivskyi (peter98) wrote : CurrentDmesg.txt

apport information

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Petro Chaikivskyi (peter98) wrote : IwConfig.txt

apport information

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Petro Chaikivskyi (peter98) wrote : Lspci.txt

apport information

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Petro Chaikivskyi (peter98) wrote : Lspci-vt.txt

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Petro Chaikivskyi (peter98) wrote : Lsusb.txt

apport information

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Petro Chaikivskyi (peter98) wrote : Lsusb-t.txt

apport information

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Petro Chaikivskyi (peter98) wrote : Lsusb-v.txt

apport information

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Petro Chaikivskyi (peter98) wrote : ProcCpuinfo.txt

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Petro Chaikivskyi (peter98) wrote : ProcCpuinfoMinimal.txt

apport information

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Petro Chaikivskyi (peter98) wrote : ProcEnviron.txt

apport information

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Petro Chaikivskyi (peter98) wrote : ProcInterrupts.txt

apport information

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Petro Chaikivskyi (peter98) wrote : ProcModules.txt

apport information

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Petro Chaikivskyi (peter98) wrote : PulseList.txt

apport information

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Petro Chaikivskyi (peter98) wrote : RfKill.txt

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Petro Chaikivskyi (peter98) wrote : UdevDb.txt

apport information

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Petro Chaikivskyi (peter98) wrote : WifiSyslog.txt

apport information

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Petro Chaikivskyi (peter98) wrote : acpidump.txt

apport information

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