| 2021-11-06 15:03:26 |
Marian Rainer-Harbach |
bug |
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added bug |
| 2021-11-06 15:03:45 |
Marian Rainer-Harbach |
affects |
linux-meta (Ubuntu) |
linux (Ubuntu) |
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| 2021-11-06 15:30:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2021-11-06 17:19:13 |
Sabine |
bug |
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added subscriber Sabine |
| 2021-11-07 08:23:04 |
Marian Rainer-Harbach |
tags |
focal |
apport-collected focal uec-images |
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| 2021-11-07 08:23:06 |
Marian Rainer-Harbach |
description |
Hi,
since earlier this year (sorry, I don't have an exact date) I started to encounter regular network hangs on multiple HPE servers that I manage. The hangs occur on high network load and are followed by a message like "tg3 0000:02:00.0 eno1: transmit timed out, resetting".
The problem already started on the original 20.04 kernel and still occurs on the current HWE kernel. Affected machines are HPE ProLiant ML30 Gen9, DL20 Gen9, and Microserver Gen8. The frequency of the problem seems to increase as time passes.
There is a long standing upstream ticket at https://bugzilla.kernel.org/show_bug.cgi?id=12877.
I'll post log messages in the comments. |
Hi,
since earlier this year (sorry, I don't have an exact date) I started to encounter regular network hangs on multiple HPE servers that I manage. The hangs occur on high network load and are followed by a message like "tg3 0000:02:00.0 eno1: transmit timed out, resetting".
The problem already started on the original 20.04 kernel and still occurs on the current HWE kernel. Affected machines are HPE ProLiant ML30 Gen9, DL20 Gen9, and Microserver Gen8. The frequency of the problem seems to increase as time passes.
There is a long standing upstream ticket at https://bugzilla.kernel.org/show_bug.cgi?id=12877.
I'll post log messages in the comments.
---
ProblemType: Bug
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Oct 29 13:56 seq
crw-rw---- 1 root audio 116, 33 Oct 29 13:56 timer
AplayDevices: aplay: device_list:276: no soundcards found...
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
ArecordDevices: arecord: device_list:276: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (559 days ago)
InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
MachineType: HP ProLiant MicroServer Gen8
Package: linux (not installed)
PciMultimedia:
ProcFB: 0 mgag200drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-38-generic root=/dev/mapper/svr2--vg-root ro maybe-ubiquity
ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
RelatedPackageVersions:
linux-restricted-modules-5.11.0-38-generic N/A
linux-backports-modules-5.11.0-38-generic N/A
linux-firmware 1.187.20
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
Tags: focal uec-images
Uname: Linux 5.11.0-38-generic x86_64
UnreportableReason: This report is about a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: False
dmi.bios.date: 04/04/2019
dmi.bios.vendor: HP
dmi.bios.version: J06
dmi.chassis.type: 7
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 2.78
dmi.modalias: dmi:bvnHP:bvrJ06:bd04/04/2019:efr2.78:svnHP:pnProLiantMicroServerGen8:pvr:sku712317-421:cvnHP:ct7:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant MicroServer Gen8
dmi.product.sku: 712317-421
dmi.sys.vendor: HP |
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| 2021-11-07 08:23:07 |
Marian Rainer-Harbach |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538608/+files/CRDA.txt |
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| 2021-11-07 08:23:09 |
Marian Rainer-Harbach |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538609/+files/CurrentDmesg.txt |
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| 2021-11-07 08:23:11 |
Marian Rainer-Harbach |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538610/+files/Lspci.txt |
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| 2021-11-07 08:23:13 |
Marian Rainer-Harbach |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538611/+files/Lspci-vt.txt |
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| 2021-11-07 08:23:14 |
Marian Rainer-Harbach |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538612/+files/Lsusb.txt |
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| 2021-11-07 08:23:15 |
Marian Rainer-Harbach |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538613/+files/Lsusb-t.txt |
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| 2021-11-07 08:23:16 |
Marian Rainer-Harbach |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538614/+files/Lsusb-v.txt |
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| 2021-11-07 08:23:17 |
Marian Rainer-Harbach |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538615/+files/ProcCpuinfoMinimal.txt |
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| 2021-11-07 08:23:18 |
Marian Rainer-Harbach |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538616/+files/ProcEnviron.txt |
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| 2021-11-07 08:23:20 |
Marian Rainer-Harbach |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538617/+files/ProcInterrupts.txt |
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| 2021-11-07 08:23:21 |
Marian Rainer-Harbach |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538618/+files/ProcModules.txt |
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| 2021-11-07 08:23:22 |
Marian Rainer-Harbach |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538619/+files/UdevDb.txt |
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| 2021-11-07 08:23:28 |
Marian Rainer-Harbach |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538620/+files/WifiSyslog.txt |
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| 2021-11-07 08:23:30 |
Marian Rainer-Harbach |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1950046/+attachment/5538621/+files/acpidump.txt |
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| 2021-11-07 08:23:48 |
Marian Rainer-Harbach |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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