HP hotkeys does not work.

Bug #1949106 reported by Ahmad Ismail
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Some HP hotkeys does not work at all on HP 15-da1071ne laptop. Brightness keys returns the same scancode, airplane mode returns nothing at all, closing the lid toggles airplane mode.

Using evtest:

Available devices:
/dev/input/event0: Lid Switch
/dev/input/event1: Power Button
/dev/input/event2: Power Button
/dev/input/event3: AT Translated Set 2 keyboard
/dev/input/event4: SynPS/2 Synaptics TouchPad
/dev/input/event5: Video Bus
/dev/input/event6: Video Bus
/dev/input/event7: HP Wireless hotkeys
/dev/input/event8: HP TrueVision HD Camera: HP Tru
/dev/input/event9: HDA Intel PCH Mic
/dev/input/event10: HDA Intel PCH Headphone
/dev/input/event11: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event12: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event13: HDA Intel PCH HDMI/DP,pcm=8
/dev/input/event14: HDA Intel PCH HDMI/DP,pcm=9
/dev/input/event15: HDA Intel PCH HDMI/DP,pcm=10
/dev/input/event16: HP WMI hotkeys

Testing event 16 (HP WMI hotkeys): No output for the mentioned keys.
Testing event 3 (AT Translated Set 2 keyboard):

#Brightness up/down yield the following (both the same):
Event: time 1630657967.702964, type 4 (EV_MSC), code 4 (MSC_SCAN), value ab
Event: time 1630657967.702964, -------------- SYN_REPORT ------------

#Closing the lid then reopening it yields the following:
Event: time 1630658208.483290, type 4 (EV_MSC), code 4 (MSC_SCAN), value 9c
Event: time 1630658208.483290, type 1 (EV_KEY), code 96 (KEY_KPENTER), value 0
Event: time 1630658208.483290, -------------- SYN_REPORT ------------
Event: time 1630658211.288732, type 4 (EV_MSC), code 4 (MSC_SCAN), value d8
Event: time 1630658211.288732, -------------- SYN_REPORT ------------
Event: time 1630658211.298740, type 4 (EV_MSC), code 4 (MSC_SCAN), value d8
Event: time 1630658211.298740, -------------- SYN_REPORT ------------
Event: time 1630658212.041279, type 4 (EV_MSC), code 4 (MSC_SCAN), value d7
Event: time 1630658212.041279, type 1 (EV_KEY), code 238 (KEY_WLAN), value 1
Event: time 1630658212.041279, -------------- SYN_REPORT ------------
Event: time 1630658212.051527, type 4 (EV_MSC), code 4 (MSC_SCAN), value d7
Event: time 1630658212.051527, type 1 (EV_KEY), code 238 (KEY_WLAN), value 0
Event: time 1630658212.051527, -------------- SYN_REPORT ------------
Event: time 1630658212.058783, type 4 (EV_MSC), code 4 (MSC_SCAN), value e3
Event: time 1630658212.058783, type 1 (EV_KEY), code 143 (KEY_WAKEUP), value 1
Event: time 1630658212.058783, -------------- SYN_REPORT ------------
Event: time 1630658212.069128, type 4 (EV_MSC), code 4 (MSC_SCAN), value e3
Event: time 1630658212.069128, type 1 (EV_KEY), code 143 (KEY_WAKEUP), value 0
Event: time 1630658212.069128, -------------- SYN_REPORT ------------

Check the dmesg attached.
If anything else is needed I will provide it.
This bug has been occurring since at least kernel 5.4 on various Ubuntu based distros, and still happens on kernel 5.13
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ahmad 2384 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: pop:GNOME
DistroRelease: Pop!_OS 21.04
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 04f2:b65d Chicony Electronics Co., Ltd HP TrueVision HD Camera
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
     |__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: HP HP Laptop 15-da1xxx
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: initrd=\EFI\Pop_OS-37d4cd8c-cd5e-47f5-83e1-f04caf17536d\initrd.img root=UUID=37d4cd8c-cd5e-47f5-83e1-f04caf17536d ro quiet loglevel=0 systemd.show_status=false splash
ProcVersionSignature: Ubuntu 5.13.0-7620.20~1634827117~21.04~874b071-generic 5.13.14
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-7620-generic N/A
 linux-backports-modules-5.13.0-7620-generic N/A
 linux-firmware 1.201+system76~1634227151~21.04~7ce58ad
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: hirsute
Uname: Linux 5.13.0-7620-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm libvirt lpadmin sudo
_MarkForUpload: True
dmi.bios.date: 08/31/2021
dmi.bios.release: 15.38
dmi.bios.vendor: Insyde
dmi.bios.version: F.38
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8533
dmi.board.vendor: HP
dmi.board.version: 70.38
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 70.38
dmi.modalias: dmi:bvnInsyde:bvrF.38:bd08/31/2021:br15.38:efr70.38:svnHP:pnHPLaptop15-da1xxx:pvrType1ProductConfigId:sku6RP68EA#ABV:rvnHP:rn8533:rvr70.38:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-da1xxx
dmi.product.sku: 6RP68EA#ABV
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Ahmad Ismail (a-h-ismail) wrote :
description: updated
description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1949106/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1949106

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: impish
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : AlsaInfo.txt
tags: added: apport-collected hirsute
description: updated
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : CRDA.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : CurrentDmesg.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : IwConfig.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : Lspci.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : Lspci-vt.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : Lsusb-v.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : PaInfo.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : ProcCpuinfo.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : ProcCpuinfoMinimal.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : ProcEnviron.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : ProcInterrupts.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : ProcModules.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : PulseList.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : UdevDb.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : WifiSyslog.txt
Revision history for this message
Ahmad Ismail (a-h-ismail) wrote : acpidump.txt
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → New
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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