Activity log for bug #1948767

Date Who What changed Old value New value Message
2021-10-26 08:26:31 Chris Chiu bug added bug
2021-10-26 08:26:47 Chris Chiu nominated for series Ubuntu Impish
2021-10-26 08:26:47 Chris Chiu bug task added linux (Ubuntu Impish)
2021-10-26 08:26:47 Chris Chiu nominated for series Ubuntu Hirsute
2021-10-26 08:26:47 Chris Chiu bug task added linux (Ubuntu Hirsute)
2021-10-26 08:26:47 Chris Chiu nominated for series Ubuntu Focal
2021-10-26 08:26:47 Chris Chiu bug task added linux (Ubuntu Focal)
2021-10-26 08:27:11 Chris Chiu bug task added linux-oem-5.13 (Ubuntu)
2021-10-26 08:27:37 Chris Chiu bug task added linux-oem-5.14 (Ubuntu)
2021-10-26 08:27:55 Chris Chiu linux-oem-5.13 (Ubuntu Hirsute): status New Invalid
2021-10-26 08:28:06 Chris Chiu linux-oem-5.13 (Ubuntu Impish): status New Invalid
2021-10-26 08:28:25 Chris Chiu linux-oem-5.14 (Ubuntu Hirsute): status New Invalid
2021-10-26 08:28:38 Chris Chiu linux-oem-5.14 (Ubuntu Impish): status New Invalid
2021-10-26 08:28:57 Chris Chiu linux-oem-5.13 (Ubuntu Focal): status New In Progress
2021-10-26 08:29:10 Chris Chiu linux-oem-5.14 (Ubuntu Focal): status New In Progress
2021-10-26 08:30:10 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2021-10-26 08:30:14 Ubuntu Kernel Bot linux (Ubuntu Focal): status New Incomplete
2021-10-26 08:30:17 Ubuntu Kernel Bot linux (Ubuntu Hirsute): status New Incomplete
2021-10-26 08:30:19 Ubuntu Kernel Bot linux (Ubuntu Impish): status New Incomplete
2021-10-26 08:49:19 Chris Chiu linux (Ubuntu Hirsute): status Incomplete In Progress
2021-10-26 08:49:31 Chris Chiu linux (Ubuntu Impish): status Incomplete In Progress
2021-10-26 08:50:22 Chris Chiu bug added subscriber Canonical Hardware Enablement
2021-10-26 08:50:28 Chris Chiu tags oem-priority originate-from-1946054 somerville
2021-10-28 06:31:28 Chris Chiu tags oem-priority originate-from-1946054 somerville apport-collected focal oem-priority originate-from-1946054 somerville
2021-10-28 06:31:35 Chris Chiu description [SRU Justification] [Impact] Few recent AMD systems shows "snd_hda_intel 0000:00:1f.3: azx_get_response timeout" and fail to detect the HDMI/DP audio output device when connects to external monitor. It will work magically when re-loading the driver. [Fix] Backport the upstream fix c0f1886de7e1 ("Allow repeatedly probing on codec configuration errors) from 5.15.0 rc. It adds the capability for retrying the probe upon codec probe errors on the certain AMD platforms. [Test] 1. Connect the external monitor to particular affected AMD systems with HDMI or DisplayPort. 2. Go to Audio Settings to check if the HDMI/DP audio output device exist or not. [Where problems could occur] Should be low risk, it adds the chance for retrying codec probe and won't affect machines which used to work. ========== Original Bug Description ========== Can not detect DP audio output [Steps to reproduce] 1) install dell-bto-focal-fossa-grimer-rkl-X72-20210929-8.iso and boot into OS 2) switch to on-demand mode 3) connect an external monitor via DP Port 4) check sound setting --> Output Device 5) switch to performance mode 6) check sound setting --> Output Device [Expected result] System can detect DP audio output when external monitor connected [Actual result] Can not detect DP audio output This issue can be reproduce in on-demand and performance mode. [Failure rate] 1/1 [Additional information] CID: 202101-28624 SKU: PRH-DVT-C6 Image: canonical-oem-somerville-focal-amd64-20200502-85+fossa-grimer-rkl+X72 system-manufacturer: Dell Inc. system-product-name: OptiPlex 5490 AIO bios-version: 1.4.1 CPU: 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (16x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4c8a] (rev 04) 01:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:1f99] (rev a1) kernel-version: 5.14.0-2006-oem [SRU Justification] [Impact] Few recent AMD systems shows "snd_hda_intel 0000:00:1f.3: azx_get_response timeout" and fail to detect the HDMI/DP audio output device when connects to external monitor. It will work magically when re-loading the driver. [Fix] Backport the upstream fix c0f1886de7e1 ("Allow repeatedly probing on codec configuration errors) from 5.15.0 rc. It adds the capability for retrying the probe upon codec probe errors on the certain AMD platforms. [Test] 1. Connect the external monitor to particular affected AMD systems with HDMI or DisplayPort. 2. Go to Audio Settings to check if the HDMI/DP audio output device exist or not. [Where problems could occur] Should be low risk, it adds the chance for retrying codec probe and won't affect machines which used to work. ========== Original Bug Description ========== Can not detect DP audio output [Steps to reproduce] 1) install dell-bto-focal-fossa-grimer-rkl-X72-20210929-8.iso and boot into OS 2) switch to on-demand mode 3) connect an external monitor via DP Port 4) check sound setting --> Output Device 5) switch to performance mode 6) check sound setting --> Output Device [Expected result] System can detect DP audio output when external monitor connected [Actual result] Can not detect DP audio output This issue can be reproduce in on-demand and performance mode. [Failure rate] 1/1 [Additional information] CID: 202101-28624 SKU: PRH-DVT-C6 Image: canonical-oem-somerville-focal-amd64-20200502-85+fossa-grimer-rkl+X72 system-manufacturer: Dell Inc. system-product-name: OptiPlex 5490 AIO bios-version: 1.4.1 CPU: 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (16x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:4c8a] (rev 04) 01:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:1f99] (rev a1) kernel-version: 5.14.0-2006-oem --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1081 F.... pulseaudio u 1592 F.... pulseaudio CasperMD5CheckResult: skip DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-proposed-release+X88 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-10-27 (1 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 MachineType: Dell Inc. OptiPlex 5490 AIO NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1020-oem root=UUID=d0e48268-091a-436d-8b79-2420e385c5c8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.10.0-1020.21-oem 5.10.25 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.10.0-1020-oem N/A linux-backports-modules-5.10.0-1020-oem N/A linux-firmware 1.187.10 Tags: focal Uname: Linux 5.10.0-1020-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 08/17/2021 dmi.bios.release: 1.4 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 13 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.1:bd08/17/2021:br1.4:svnDellInc.:pnOptiPlex5490AIO:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr: dmi.product.family: OptiPlex dmi.product.name: OptiPlex 5490 AIO dmi.product.sku: 0A48 dmi.sys.vendor: Dell Inc.
2021-10-28 06:31:37 Chris Chiu attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536615/+files/AlsaInfo.txt
2021-10-28 06:31:39 Chris Chiu attachment added CRDA.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536616/+files/CRDA.txt
2021-10-28 06:31:42 Chris Chiu attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536617/+files/CurrentDmesg.txt
2021-10-28 06:31:44 Chris Chiu attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536618/+files/IwConfig.txt
2021-10-28 06:31:47 Chris Chiu attachment added Lspci.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536619/+files/Lspci.txt
2021-10-28 06:31:50 Chris Chiu attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536620/+files/Lspci-vt.txt
2021-10-28 06:31:52 Chris Chiu attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536621/+files/Lsusb.txt
2021-10-28 06:31:55 Chris Chiu attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536622/+files/Lsusb-t.txt
2021-10-28 06:31:58 Chris Chiu attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536623/+files/Lsusb-v.txt
2021-10-28 06:32:00 Chris Chiu attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536624/+files/ProcCpuinfo.txt
2021-10-28 06:32:03 Chris Chiu attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536625/+files/ProcCpuinfoMinimal.txt
2021-10-28 06:32:06 Chris Chiu attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536626/+files/ProcInterrupts.txt
2021-10-28 06:32:08 Chris Chiu attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536627/+files/ProcModules.txt
2021-10-28 06:32:11 Chris Chiu attachment added RfKill.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536628/+files/RfKill.txt
2021-10-28 06:32:16 Chris Chiu attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536629/+files/UdevDb.txt
2021-10-28 06:32:19 Chris Chiu attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536630/+files/WifiSyslog.txt
2021-10-28 06:32:25 Chris Chiu attachment added acpidump.txt https://bugs.launchpad.net/bugs/1948767/+attachment/5536631/+files/acpidump.txt
2021-10-28 11:51:25 Timo Aaltonen linux-oem-5.13 (Ubuntu Focal): status In Progress Fix Committed
2021-11-01 11:52:50 Timo Aaltonen linux-oem-5.14 (Ubuntu Focal): status In Progress Fix Committed
2021-11-03 13:12:54 Ubuntu Kernel Bot tags apport-collected focal oem-priority originate-from-1946054 somerville apport-collected focal oem-priority originate-from-1946054 somerville verification-needed-focal
2021-11-04 16:05:46 Kleber Sacilotto de Souza linux (Ubuntu Hirsute): status In Progress Fix Committed
2021-11-04 16:05:53 Kleber Sacilotto de Souza linux (Ubuntu Impish): status In Progress Fix Committed
2021-11-05 09:00:24 Chris Chiu tags apport-collected focal oem-priority originate-from-1946054 somerville verification-needed-focal apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal
2021-11-08 14:26:48 Launchpad Janitor linux-oem-5.13 (Ubuntu Focal): status Fix Committed Fix Released
2021-11-09 05:31:08 Launchpad Janitor linux-oem-5.14 (Ubuntu Focal): status Fix Committed Fix Released
2021-11-09 12:37:40 Ubuntu Kernel Bot tags apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal verification-needed-impish
2021-11-09 12:39:53 Ubuntu Kernel Bot tags apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal verification-needed-impish apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal verification-needed-hirsute verification-needed-impish
2021-11-10 09:16:52 Chris Chiu tags apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal verification-needed-hirsute verification-needed-impish apport-collected focal oem-priority originate-from-1946054 somerville verification-done-focal verification-done-hirsute verification-done-impish
2021-11-17 04:06:01 Mario Limonciello linux-oem-5.13 (Ubuntu): status New Invalid
2021-11-17 04:06:13 Mario Limonciello linux-oem-5.14 (Ubuntu): status New Invalid
2021-11-29 14:57:38 Launchpad Janitor linux (Ubuntu Hirsute): status Fix Committed Fix Released
2021-11-29 14:57:38 Launchpad Janitor cve linked 2021-3744
2021-11-29 14:57:38 Launchpad Janitor cve linked 2021-3764
2021-11-29 14:59:48 Launchpad Janitor linux (Ubuntu Impish): status Fix Committed Fix Released
2022-09-02 13:34:41 Timo Aaltonen linux (Ubuntu Focal): status Incomplete Invalid
2022-09-02 13:35:06 Timo Aaltonen linux (Ubuntu): status Incomplete Fix Released
2022-09-02 13:35:19 Timo Aaltonen hwe-next: status New Fix Released