Ubuntu
linux package

Keyboard and trackpad not working

Bug #1948696 reported by Benjamin Schnabel on 2021-10-25

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Unfortunately, neither the keyboard nor the trackpad work after the update to 21.10.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-20-generic 5.13.0-20.20
ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
Uname: Linux 5.13.0-20-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benny 1934 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 25 19:24:35 2021
InstallationDate: Installed on 2021-06-27 (120 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: FUJITSU CLIENT COMPUTING LIMITED LIFEBOOK U7410
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-20-generic root=UUID=e33900cf-14d7-4227-b0ea-ca0e9d9a8988 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.13.0-20-generic N/A
linux-backports-modules-5.13.0-20-generic N/A
linux-firmware 1.201
SourcePackage: linux
UpgradeStatus: Upgraded to impish on 2021-10-20 (5 days ago)
dmi.bios.date: 03/10/2021
dmi.bios.release: 2.14
dmi.bios.vendor: FUJITSU CLIENT COMPUTING LIMITED
dmi.bios.version: Version 2.14
dmi.board.name: FJNB2D4
dmi.board.vendor: FUJITSU CLIENT COMPUTING LIMITED
dmi.board.version: A2
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU CLIENT COMPUTING LIMITED
dmi.chassis.version: LIFEBOOK U7410
dmi.modalias: dmi:bvnFUJITSUCLIENTCOMPUTINGLIMITED:bvrVersion2.14:bd03/10/2021:br2.14:svnFUJITSUCLIENTCOMPUTINGLIMITED:pnLIFEBOOKU7410:pvr10601736746:skuSK00:rvnFUJITSUCLIENTCOMPUTINGLIMITED:rnFJNB2D4:rvrA2:cvnFUJITSUCLIENTCOMPUTINGLIMITED:ct10:cvrLIFEBOOKU7410:
dmi.product.family: LIFEBOOK-FTS
dmi.product.name: LIFEBOOK U7410
dmi.product.sku: SK00
dmi.product.version: 10601736746
dmi.sys.vendor: FUJITSU CLIENT COMPUTING LIMITED

Tags:

Revision history for this message

Benjamin Schnabel (bennyschnabel) wrote on 2021-10-25:

devices Edit (4.8 KiB, text/plain)
AlsaInfo.txt Edit (39.2 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (2.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (182.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (542 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (19.9 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (695 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (65.3 KiB, text/plain; charset="utf-8")
PaInfo.txt Edit (88.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (11.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (8.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.8 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (29.7 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (272.8 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (336.8 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (1.6 MiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-10-25: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

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