| 2021-10-24 21:22:08 |
rolfinator |
bug |
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added bug |
| 2021-10-24 21:22:08 |
rolfinator |
attachment added |
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lspci-vnvn.log https://bugs.launchpad.net/bugs/1948602/+attachment/5535661/+files/lspci-vnvn.log |
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| 2021-10-25 00:30:51 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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| 2021-10-25 14:20:07 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
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| 2021-10-25 14:30:09 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2021-10-25 14:30:11 |
Ubuntu Kernel Bot |
tags |
bot-comment |
bot-comment focal |
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| 2021-10-25 15:54:46 |
rolfinator |
tags |
bot-comment focal |
apport-collected bot-comment focal |
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| 2021-10-25 15:54:47 |
rolfinator |
description |
Good evening!
I am experiencing a weird issue on my HP (Elitebook 830 G6):
When charging via USB-C and the laptop is completely turned off, it charges perfectly fine.
However, under the following circumstances charging was problematic:
1) When the laptop is turned off, connected to AC via USB-C and then turned on: As soon as it passes GRUB, charging is interrupted and does not come back.
2) When AC is disconnected and connected after the OS has fully booted: First, the charging works, but after a random delay, the charging stops.
3) Booted new live Xubuntu 20.04 -> same behaviour.
4) Booted new live Xubuntu 21.10 -> same behaviour.
Some system details in addition to the attached details:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux kernel 5.4.0-89-generic #100-Ubuntu SMP Fri Sep 24 14:50:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Please let me know if you need any other information, logs or run commands.
Thanks! |
Good evening!
I am experiencing a weird issue on my HP (Elitebook 830 G6):
When charging via USB-C and the laptop is completely turned off, it charges perfectly fine.
However, under the following circumstances charging was problematic:
1) When the laptop is turned off, connected to AC via USB-C and then turned on: As soon as it passes GRUB, charging is interrupted and does not come back.
2) When AC is disconnected and connected after the OS has fully booted: First, the charging works, but after a random delay, the charging stops.
3) Booted new live Xubuntu 20.04 -> same behaviour.
4) Booted new live Xubuntu 21.10 -> same behaviour.
Some system details in addition to the attached details:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux kernel 5.4.0-89-generic #100-Ubuntu SMP Fri Sep 24 14:50:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Please let me know if you need any other information, logs or run commands.
Thanks!
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tig0r 1361 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (548 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP EliteBook 830 G6
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-89-generic root=/dev/mapper/vgxubuntu-root ro
ProcVersionSignature: Ubuntu 5.4.0-89.100-generic 5.4.143
RelatedPackageVersions:
linux-restricted-modules-5.4.0-89-generic N/A
linux-backports-modules-5.4.0-89-generic N/A
linux-firmware 1.187.19
Tags: focal
Uname: Linux 5.4.0-89-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers wireshark
_MarkForUpload: True
dmi.bios.date: 02/18/2020
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.04.05
dmi.board.name: 854A
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.59.00
dmi.chassis.asset.tag: 5CG0080YJN
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrR70Ver.01.04.05:bd02/18/2020:svnHP:pnHPEliteBook830G6:pvr:rvnHP:rn854A:rvrKBCVersion52.59.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 830 G6
dmi.product.sku: 4WE12AV
dmi.sys.vendor: HP |
|
| 2021-10-25 15:54:48 |
rolfinator |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535927/+files/AlsaInfo.txt |
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| 2021-10-25 15:54:50 |
rolfinator |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535928/+files/CRDA.txt |
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| 2021-10-25 15:54:51 |
rolfinator |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535929/+files/CurrentDmesg.txt |
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| 2021-10-25 15:54:53 |
rolfinator |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535930/+files/IwConfig.txt |
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| 2021-10-25 15:54:54 |
rolfinator |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535931/+files/Lspci.txt |
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| 2021-10-25 15:54:56 |
rolfinator |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535932/+files/Lspci-vt.txt |
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| 2021-10-25 15:54:58 |
rolfinator |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535933/+files/Lsusb.txt |
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| 2021-10-25 15:54:59 |
rolfinator |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535934/+files/Lsusb-t.txt |
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| 2021-10-25 15:55:01 |
rolfinator |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535935/+files/Lsusb-v.txt |
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| 2021-10-25 15:55:02 |
rolfinator |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535936/+files/ProcCpuinfo.txt |
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| 2021-10-25 15:55:04 |
rolfinator |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535937/+files/ProcCpuinfoMinimal.txt |
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| 2021-10-25 15:55:07 |
rolfinator |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535938/+files/ProcEnviron.txt |
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| 2021-10-25 15:55:09 |
rolfinator |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535939/+files/ProcInterrupts.txt |
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| 2021-10-25 15:55:10 |
rolfinator |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535940/+files/ProcModules.txt |
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| 2021-10-25 15:55:12 |
rolfinator |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535941/+files/PulseList.txt |
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| 2021-10-25 15:55:15 |
rolfinator |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535942/+files/RfKill.txt |
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| 2021-10-25 15:55:17 |
rolfinator |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535943/+files/UdevDb.txt |
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| 2021-10-25 15:55:19 |
rolfinator |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535944/+files/WifiSyslog.txt |
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| 2021-10-25 15:55:20 |
rolfinator |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1948602/+attachment/5535945/+files/acpidump.txt |
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| 2021-10-25 15:55:38 |
rolfinator |
description |
Good evening!
I am experiencing a weird issue on my HP (Elitebook 830 G6):
When charging via USB-C and the laptop is completely turned off, it charges perfectly fine.
However, under the following circumstances charging was problematic:
1) When the laptop is turned off, connected to AC via USB-C and then turned on: As soon as it passes GRUB, charging is interrupted and does not come back.
2) When AC is disconnected and connected after the OS has fully booted: First, the charging works, but after a random delay, the charging stops.
3) Booted new live Xubuntu 20.04 -> same behaviour.
4) Booted new live Xubuntu 21.10 -> same behaviour.
Some system details in addition to the attached details:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux kernel 5.4.0-89-generic #100-Ubuntu SMP Fri Sep 24 14:50:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Please let me know if you need any other information, logs or run commands.
Thanks!
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tig0r 1361 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (548 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP EliteBook 830 G6
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-89-generic root=/dev/mapper/vgxubuntu-root ro
ProcVersionSignature: Ubuntu 5.4.0-89.100-generic 5.4.143
RelatedPackageVersions:
linux-restricted-modules-5.4.0-89-generic N/A
linux-backports-modules-5.4.0-89-generic N/A
linux-firmware 1.187.19
Tags: focal
Uname: Linux 5.4.0-89-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers wireshark
_MarkForUpload: True
dmi.bios.date: 02/18/2020
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.04.05
dmi.board.name: 854A
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.59.00
dmi.chassis.asset.tag: 5CG0080YJN
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrR70Ver.01.04.05:bd02/18/2020:svnHP:pnHPEliteBook830G6:pvr:rvnHP:rn854A:rvrKBCVersion52.59.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 830 G6
dmi.product.sku: 4WE12AV
dmi.sys.vendor: HP |
Good evening!
I am experiencing a weird issue on my HP (Elitebook 830 G6):
When charging via USB-C and the laptop is completely turned off, it charges perfectly fine.
However, under the following circumstances charging was problematic:
1) When the laptop is turned off, connected to AC via USB-C and then turned on: As soon as it passes GRUB, charging is interrupted and does not come back.
2) When AC is disconnected and connected after the OS has fully booted: First, the charging works, but after a random delay, the charging stops.
3) Booted new live Xubuntu 20.04 -> same behaviour.
4) Booted new live Xubuntu 21.10 -> same behaviour.
Some system details in addition to the attached details:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux kernel 5.4.0-89-generic #100-Ubuntu SMP Fri Sep 24 14:50:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Please let me know if you need any other information, logs or run commands.
Thanks!
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1361 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (548 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP EliteBook 830 G6
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-89-generic root=/dev/mapper/vgxubuntu-root ro
ProcVersionSignature: Ubuntu 5.4.0-89.100-generic 5.4.143
RelatedPackageVersions:
linux-restricted-modules-5.4.0-89-generic N/A
linux-backports-modules-5.4.0-89-generic N/A
linux-firmware 1.187.19
Tags: focal
Uname: Linux 5.4.0-89-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers wireshark
_MarkForUpload: True
dmi.bios.date: 02/18/2020
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.04.05
dmi.board.name: 854A
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.59.00
dmi.chassis.asset.tag: 5CG0080YJN
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrR70Ver.01.04.05:bd02/18/2020:svnHP:pnHPEliteBook830G6:pvr:rvnHP:rn854A:rvrKBCVersion52.59.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 830 G6
dmi.product.sku: 4WE12AV
dmi.sys.vendor: HP |
|
| 2021-10-25 15:57:54 |
rolfinator |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2021-10-25 16:09:19 |
rolfinator |
attachment removed |
CurrentDmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535929/+files/CurrentDmesg.txt |
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| 2021-10-25 16:09:41 |
rolfinator |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535946/+files/CurrentDmesg.txt |
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| 2021-10-25 16:10:59 |
rolfinator |
attachment removed |
PulseList.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535941/+files/PulseList.txt |
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| 2021-10-25 16:11:15 |
rolfinator |
attachment added |
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PulseList.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535947/+files/PulseList.txt |
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| 2021-10-25 16:12:06 |
rolfinator |
attachment removed |
WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535944/+files/WifiSyslog.txt |
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| 2021-10-25 16:12:21 |
rolfinator |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535948/+files/WifiSyslog.txt |
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| 2021-10-25 16:19:11 |
rolfinator |
attachment removed |
WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535948/+files/WifiSyslog.txt |
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| 2021-10-25 16:19:26 |
rolfinator |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1948602/+attachment/5535949/+files/WifiSyslog.txt |
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