Touchpad not detected Fujitsu Lifebook U9311X

[Aart Stuurman]

No response from the touch pad. This laptop also has a touch screen, that works fine. The cursor is floating on the screen but I cannot control it. When I use the touch screen with fingers or with the provided pen I can control a second cursor, but the original one remains in place.

xinput:

WARNING: running xinput against an Xwayland server. See the xinput man page for details.
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ xwayland-touch:17 id=7 [slave pointer (2)]
⎜ ↳ xwayland-tablet stylus:17 id=8 [slave pointer (2)]
⎜ ↳ xwayland-tablet eraser:17 id=9 [slave pointer (2)]
⎜ ↳ xwayland-tablet cursor:17 id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ xwayland-keyboard:17 id=6 [slave keyboard (3)]

The touchpad appears to not be there at all. See also attached cat of /proc/bus/input/devices. No touchpad there either.

This is a fresh install(origally came with Windows). I updated all packages. I am on 21.04. I originally was on 20.04 but upgraded because I thought it would help for the touchscreen using do-release-upgrade.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-38-generic 5.11.0-38.42
ProcVersionSignature: Ubuntu 5.11.0-38.42-generic 5.11.22
Uname: Linux 5.11.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aart 1629 F.... pulseaudio
 /dev/snd/pcmC0D0p: aart 1629 F...m pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 22 17:26:46 2021
InstallationDate: Installed on 2021-10-22 (0 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: FUJITSU CLIENT COMPUTING LIMITED LIFEBOOK U9311X
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.11.0-38-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-38-generic N/A
 linux-backports-modules-5.11.0-38-generic N/A
 linux-firmware 1.197.3
SourcePackage: linux
UpgradeStatus: Upgraded to hirsute on 2021-10-22 (0 days ago)
dmi.bios.date: 04/20/2021
dmi.bios.release: 2.16
dmi.bios.vendor: FUJITSU CLIENT COMPUTING LIMITED
dmi.bios.version: Version 2.16
dmi.board.name: FJNB2E4
dmi.board.vendor: FUJITSU CLIENT COMPUTING LIMITED
dmi.board.version: A4
dmi.chassis.type: 31
dmi.chassis.vendor: FUJITSU CLIENT COMPUTING LIMITED
dmi.chassis.version: LIFEBOOK U9311X
dmi.modalias: dmi:bvnFUJITSUCLIENTCOMPUTINGLIMITED:bvrVersion2.16:bd04/20/2021:br2.16:svnFUJITSUCLIENTCOMPUTINGLIMITED:pnLIFEBOOKU9311X:pvr10601736746:skuSK01:rvnFUJITSUCLIENTCOMPUTINGLIMITED:rnFJNB2E4:rvrA4:cvnFUJITSUCLIENTCOMPUTINGLIMITED:ct31:cvrLIFEBOOKU9311X:
dmi.product.family: LIFEBOOK-FTS
dmi.product.name: LIFEBOOK U9311X
dmi.product.sku: SK01
dmi.product.version: 10601736746
dmi.sys.vendor: FUJITSU CLIENT COMPUTING LIMITED

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Aart Stuurman (astuurman)]

I can confirm the touchpad works when booting with Windows, so this is not a hardware problem.