Touchpad of Logitech K400 Plus Wireless Touch Keyboard is wrongly recognized as a mouse

Bug #1947464 reported by Ettore Atalan
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi

The following problem has existed for years on Linux or Ubuntu.

As the title of the bug report suggests, the touchpad of a Logitech K400 Plus Wireless Touch Keyboard [1] is wrongly recognized as a mouse. Touchpad features like scrolling, tapping, etc. do not work at all.

As requested in the DebuggingTouchpadDetection [2] guidelines, I have gathered and attached the required hardware information. I hope this helps to fix this annoying problem that has been going on for years.

Best regards,

Ettore Atalan

[1] Logitech product page: https://www.logitech.com/en-us/products/keyboards/k400-plus-touchpad-keyboard.920-007119.html
[2] https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all.

Revision history for this message
Ettore Atalan (atalanttore) wrote :
Revision history for this message
Ettore Atalan (atalanttore) wrote :
Revision history for this message
Ettore Atalan (atalanttore) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1947464

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: hirsute
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
joshua pritikin (jpritikin73) wrote :

Thanks to the original reporter. I have re-opened essentially the same bug. See bug 1989991

Revision history for this message
Ettore Atalan (atalanttore) wrote :

For me, the problem still exists and has not magically disappeared after 60 days of inaction by Canonical.

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