Touchpad does not work at all

Bug #1947017 reported by Prasad
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Dell Inspiron 15 3000 series. I have ubuntu 20.04 installed. Recently I had replaced some IC from the motherboard and since then the touchpad has stopped working. I am NOT SURE which company touchpad it is. I think it must be synaptics.
Please help

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-88-generic 5.4.0-88.99
ProcVersionSignature: Ubuntu 5.4.0-88.99-generic 5.4.140
Uname: Linux 5.4.0-88-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: prasad 1819 F.... pulseaudio
 /dev/snd/controlC0: prasad 1819 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 13 23:02:14 2021
InstallationDate: Installed on 2018-11-01 (1077 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. Inspiron 3542
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-88-generic root=UUID=59a3aca6-ef51-46f2-9f18-be1eb8406502 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-88-generic N/A
 linux-backports-modules-5.4.0-88-generic N/A
 linux-firmware 1.187.19
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-10-03 (374 days ago)
dmi.bios.date: 07/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0KHNVP
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd07/13/2015:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0KHNVP:rvrA08:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.sku: 0651
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Prasad (pkarnik) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.