Acer Aspire 5 issue when headphone plug in before login
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hello,
Acer Aspire A515-56-57XR with ALC255 when headphone is plugged in before login causes few issues. I will list them below:
- When headphones are plugged in and if I restart/
- For output device headphones are plugged in but left/right channel is merged into both channels
- To fix this need to re-plug the headphones/
- This issue does not occur when log off and log in only after a restart or cold boot from a shutdown while headphones/
In another similar thread to this lots of other issues were fixed and they have been already merged into official kernel now. I will put a link to it below for reference. Looking to fix this issue now.
https:/
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-04-19 (156 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0408:a061 Quanta Computer, Inc. HD User Facing
Bus 001 Device 003: ID 8087:0026 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire A515-56
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.16
Tags: focal
Uname: Linux 5.11.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo www-data
_MarkForUpload: True
dmi.bios.date: 05/26/2021
dmi.bios.release: 1.12
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.12
dmi.board.
dmi.board.name: Iris_TL
dmi.board.vendor: TGL
dmi.board.version: V1.12
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-56
dmi.product.sku: 0000000000000000
dmi.product.
dmi.sys.vendor: Acer
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1944575
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.