ubuntu suspends even if automatic suspend is disabled

Bug #1944103 reported by martin massera
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Even if automatic suspend is disabled in "Power Saving" settings, my computer will suspend after minutes of inactivity if disconnected from power.

Other users are experiencing the same issue since 20.04 and apparently the only way out of this is to "systemctl mask suspend.target"

https://itectec.com/ubuntu/ubuntu-ubuntu-20-04-suspends-when-idle-even-if-relevant-power-settings-are-disabled/
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martin 116325 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.04
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
 Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305UA
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-37-generic root=UUID=5a53bbb2-35f9-4c70-97f1-37147cd29683 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-37.41-generic 5.11.22
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-37-generic N/A
 linux-backports-modules-5.11.0-37-generic N/A
 linux-firmware 1.197.3
Tags: hirsute wayland-session
Uname: Linux 5.11.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/18/2019
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305UA.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305UA.302:bd04/18/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnUX305UA:pvr1.0:skuASUS-NotebookSKU:rvnASUSTeKCOMPUTERINC.:rnUX305UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX305UA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martin 116325 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 21.04
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
 Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305UA
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-37-generic root=UUID=5a53bbb2-35f9-4c70-97f1-37147cd29683 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-37.41-generic 5.11.22
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-37-generic N/A
 linux-backports-modules-5.11.0-37-generic N/A
 linux-firmware 1.197.3
Tags: hirsute wayland-session
Uname: Linux 5.11.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/18/2019
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305UA.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305UA.302:bd04/18/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnUX305UA:pvr1.0:skuASUS-NotebookSKU:rvnASUSTeKCOMPUTERINC.:rnUX305UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX305UA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1944103/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1944103

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1944103

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
martin massera (martinmassera) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected hirsute wayland-session
description: updated
Revision history for this message
martin massera (martinmassera) wrote : CRDA.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : CurrentDmesg.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : IwConfig.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lspci.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lspci-vt.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lsusb-t.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lsusb-v.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : PaInfo.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcEnviron.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcInterrupts.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcModules.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : PulseList.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : RfKill.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : UdevDb.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : WifiSyslog.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : acpidump.txt

apport information

description: updated
Revision history for this message
martin massera (martinmassera) wrote : AlsaInfo.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : CRDA.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : CurrentDmesg.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : IwConfig.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lspci.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lspci-vt.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lsusb-t.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : Lsusb-v.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : PaInfo.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcEnviron.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcInterrupts.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : ProcModules.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : PulseList.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : RfKill.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : UdevDb.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : WifiSyslog.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote : acpidump.txt

apport information

Revision history for this message
martin massera (martinmassera) wrote :

Hello, I have uploaded the apport information. However, the bug description is pretty straightforward and easy to reproduce. My system info is not required at all.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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