Activity log for bug #1942008

Date Who What changed Old value New value Message
2021-08-29 22:56:57 Northwest Grid bug added bug
2021-08-29 22:59:12 Northwest Grid description Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7 Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB
2021-08-30 00:26:13 Ubuntu Foundations Team Bug Bot tags bot-comment
2021-08-30 05:52:07 Chris Guiver affects ubuntu linux (Ubuntu)
2021-08-30 06:00:08 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2021-08-31 17:39:43 Northwest Grid tags bot-comment apport-collected bot-comment focal
2021-08-31 17:39:45 Northwest Grid description Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kah 1382 F.... pulseaudio /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard
2021-08-31 17:39:47 Northwest Grid attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521911/+files/AlsaInfo.txt
2021-08-31 17:39:50 Northwest Grid attachment added CRDA.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521912/+files/CRDA.txt
2021-08-31 17:39:56 Northwest Grid attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521913/+files/CurrentDmesg.txt
2021-08-31 17:39:58 Northwest Grid attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521914/+files/IwConfig.txt
2021-08-31 17:40:00 Northwest Grid attachment added Lspci.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521915/+files/Lspci.txt
2021-08-31 17:40:02 Northwest Grid attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521916/+files/Lspci-vt.txt
2021-08-31 17:40:03 Northwest Grid attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521917/+files/Lsusb.txt
2021-08-31 17:40:05 Northwest Grid attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521918/+files/Lsusb-t.txt
2021-08-31 17:40:07 Northwest Grid attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521919/+files/Lsusb-v.txt
2021-08-31 17:40:09 Northwest Grid attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521920/+files/ProcCpuinfo.txt
2021-08-31 17:40:11 Northwest Grid attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521921/+files/ProcCpuinfoMinimal.txt
2021-08-31 17:40:13 Northwest Grid attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521922/+files/ProcEnviron.txt
2021-08-31 17:40:16 Northwest Grid attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521923/+files/ProcInterrupts.txt
2021-08-31 17:40:17 Northwest Grid attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521924/+files/ProcModules.txt
2021-08-31 17:40:19 Northwest Grid attachment added PulseList.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521925/+files/PulseList.txt
2021-08-31 17:40:22 Northwest Grid attachment added RfKill.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521926/+files/RfKill.txt
2021-08-31 17:40:28 Northwest Grid attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521927/+files/UdevDb.txt
2021-08-31 17:40:31 Northwest Grid attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521928/+files/WifiSyslog.txt
2021-08-31 17:40:35 Northwest Grid attachment added acpidump.txt https://bugs.launchpad.net/bugs/1942008/+attachment/5521929/+files/acpidump.txt
2021-08-31 17:41:52 Northwest Grid description Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kah 1382 F.... pulseaudio /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: kah 1382 F.... pulseaudio  /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions:  linux-restricted-modules-5.11.0-27-generic N/A  linux-backports-modules-5.11.0-27-generic N/A  linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard
2021-08-31 17:41:55 Northwest Grid linux (Ubuntu): status Incomplete Confirmed
2021-08-31 17:44:07 Northwest Grid description Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: kah 1382 F.... pulseaudio  /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions:  linux-restricted-modules-5.11.0-27-generic N/A  linux-backports-modules-5.11.0-27-generic N/A  linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: kah 1382 F.... pulseaudio  /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions:  linux-restricted-modules-5.11.0-27-generic N/A  linux-backports-modules-5.11.0-27-generic N/A  linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard
2021-09-09 17:00:58 Northwest Grid description Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: kah 1382 F.... pulseaudio  /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions:  linux-restricted-modules-5.11.0-27-generic N/A  linux-backports-modules-5.11.0-27-generic N/A  linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, Konsole, and a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Edit (also posted below): I made a post on a support site here: https://ubuntuforums.org/showthread.php?t=2466821. Even though this is clearly a bug in the 5.8+ kernels, updating to 5.11 and 20.04.3 still has this bug. The "solution" was to downgrade the kernel to 5.4, which is not a long-term solution. Hopefully, this bug will be resolved in future updates to the kernel. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: kah 1382 F.... pulseaudio  /dev/snd/controlC1: kah 1382 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions:  linux-restricted-modules-5.11.0-27-generic N/A  linux-backports-modules-5.11.0-27-generic N/A  linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard