Hang on Shutdown with AMD Ryzen 5700G

Bug #1940513 reported by Thorsten Breuer
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi, i upgraded my System. Before I had a Ryzen 3200G.
Now I have an Ryzen 5700G.
Both systems running on an Linux Mint 20.2, Kernel 5.11.0-27, ASUS B450N-A Mainboard. 8GB DDR4-3200.
When I shutdown or reboot the System the Execution won't be finished.
The Linux Logo is displayed on one of my to screens.

<Repeat Begin>
Than nothing happens.
Than the Drive-led will flash shortly after some seconds.
<Repeat End>

This will also happen with Kernel 5.13

Thx n greez
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: thorsten 1292 F.... pulseaudio
 /dev/snd/controlC0: thorsten 1292 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.2
InstallationDate: Installed on 2021-04-17 (124 days ago)
InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103
IwConfig:
 lo no wireless extensions.

 enp7s0 no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.11.0-27-generic root=/dev/mapper/vgmint-root ro quiet splash
ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-27-generic N/A
 linux-backports-modules-5.11.0-27-generic N/A
 linux-firmware 1.187.16
RfKill:

Tags: uma
Uname: Linux 5.11.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 07/13/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3205
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B450M-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3205:bd07/13/2021:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB450M-A:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.2
InstallationDate: Installed on 2021-04-17 (140 days ago)
InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103
Package: linux (not installed)
Tags: uma
Uname: Linux 5.14.0-051400-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1940513/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1940513

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Thorsten Breuer (shadow73s) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected uma
description: updated
Revision history for this message
Thorsten Breuer (shadow73s) wrote : CRDA.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote : CurrentDmesg.txt

apport information

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Thorsten Breuer (shadow73s) wrote : Lspci.txt

apport information

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Thorsten Breuer (shadow73s) wrote : Lspci-vt.txt

apport information

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Thorsten Breuer (shadow73s) wrote : Lsusb.txt

apport information

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Thorsten Breuer (shadow73s) wrote : Lsusb-t.txt

apport information

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Thorsten Breuer (shadow73s) wrote : Lsusb-v.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote : ProcEnviron.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote : ProcInterrupts.txt

apport information

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Thorsten Breuer (shadow73s) wrote : ProcModules.txt

apport information

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Thorsten Breuer (shadow73s) wrote : PulseList.txt

apport information

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Thorsten Breuer (shadow73s) wrote : UdevDb.txt

apport information

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Thorsten Breuer (shadow73s) wrote : WifiSyslog.txt

apport information

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Thorsten Breuer (shadow73s) wrote : acpidump.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

Hi, I hope i'm doing right. My english is poor.
Here some logs.

dmesg.log

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

lspci-ccnn.log

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

uname-a.log

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

version.log

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

I don't know, how to change the Status to confirmed.

PS: I've seen a mistake. My mainboard ist not an ASUS B450N-A, it's an ASUS B450M-A.

PSS: I've tryed to boot with Linux Kernel 2.8.0-63. It won't boot.

Thanks and Greets.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Is this a regression?

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

I'm not sure what do you mean?

If you ask because Kernel 2.8., I tried because I would know, if it works.

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

Hi, Uodate.
I've shutdown the System 50 times by guess.
In two of the cases the System will go Powerless, but I don't know why.

Revision history for this message
Thorsten Breuer (shadow73s) wrote (last edit ):

Hi, another update.

I've shutdown the System 200 times by guess. And the System go Powerless 3 times.

Linux Kernel 5.14 has the same problem.

See Below.

description: updated
Revision history for this message
Thorsten Breuer (shadow73s) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote : ProcEnviron.txt

apport information

Revision history for this message
Thorsten Breuer (shadow73s) wrote :

Hi,
I've buy another AMD System (5300u).
The same problem happen.
So I installed a backup and tested one update after another.
The Problem is in the packet "Linux-Firmware".

So my Question how do I become an older Version of that packet for my Main-System.
And how do I install it?

thx

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