Touchpad not working

Bug #1938345 reported by Kofi Nartey
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Touchpad does not work at all and doesn't show up when I run cat /proc/bus/input/devices

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 5415 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 5415 F.... pulseaudio
CasperMD5CheckMismatches: ./boot/grub/efi.img
CasperMD5CheckResult: fail
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 28 21:47:10 2021
LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Acer Nitro AN515-54
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic N/A
 linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/02/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Octavia_CFS
dmi.board.vendor: CFL
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd08/02/2019:svnAcer:pnNitroAN515-54:pvrV1.09:rvnCFL:rnOctavia_CFS:rvrV1.09:cvnAcer:ct10:cvrV1.09:
dmi.product.family: Nitro 5
dmi.product.name: Nitro AN515-54
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer

Revision history for this message
Kofi Nartey (kofinartey) wrote :
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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