Activity log for bug #1938275

Date Who What changed Old value New value Message
2021-07-28 10:30:59 Amy Codeplay bug added bug
2021-07-28 10:33:15 Amy Codeplay description Starting from last Friday, i have had problems with Ubuntu freezing up. Although the mouse pointer still moves, clicking on things does not work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and shut down from the command line, which seemed to be unaffected. Shutting down took ages. Upon logging in again, it hung immediately as soon as the desktop loaded and i was not able to launch any applications or shut down from the UI, in fact this time i was not able to get to the text mode terminals either and had to shut down using the power button. Starting from last Friday, i have had problems with Ubuntu freezing up. Although the mouse pointer still moves, clicking on things does not work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and shut down from the command line, which seemed to be unaffected. Shutting down took ages. Upon logging in again, it hung immediately as soon as the desktop loaded and i was not able to launch any applications or shut down from the UI, in fact this time i was not able to get to the text mode terminals either and had to shut down using the power button. I have since been booting from an earlier version of the kernel without issue (-147 instead of -151). This morning i tried 151 again and it immediately froze up upon logging in, before the desktop had loaded, and even the mouse pointer was frozen this time. Had to hard-reboot and booted back into -147 just fine. Hardwarae is a Dell Latitude E7470
2021-07-28 10:33:27 Amy Codeplay description Starting from last Friday, i have had problems with Ubuntu freezing up. Although the mouse pointer still moves, clicking on things does not work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and shut down from the command line, which seemed to be unaffected. Shutting down took ages. Upon logging in again, it hung immediately as soon as the desktop loaded and i was not able to launch any applications or shut down from the UI, in fact this time i was not able to get to the text mode terminals either and had to shut down using the power button. I have since been booting from an earlier version of the kernel without issue (-147 instead of -151). This morning i tried 151 again and it immediately froze up upon logging in, before the desktop had loaded, and even the mouse pointer was frozen this time. Had to hard-reboot and booted back into -147 just fine. Hardwarae is a Dell Latitude E7470 Starting from last Friday, i have had problems with Ubuntu freezing up. Although the mouse pointer still moves, clicking on things does not work. I was able to get to text mode terminal using Ctrl+Alt+Fx keys and shut down from the command line, which seemed to be unaffected. Shutting down took ages. Upon logging in again, it hung immediately as soon as the desktop loaded and i was not able to launch any applications or shut down from the UI, in fact this time i was not able to get to the text mode terminals either and had to shut down using the power button. I have since been booting from an earlier version of the kernel without issue (-147 instead of -151). This morning i tried 151 again and it immediately froze up upon logging in, before the desktop had loaded, and even the mouse pointer was frozen this time. Had to hard-reboot and booted back into -147 just fine. Hardware is a Dell Latitude E7470
2021-07-28 10:38:37 Amy Codeplay attachment added crash log https://bugs.launchpad.net/ubuntu/+bug/1938275/+attachment/5514307/+files/linux-image-4.15.0-151-generic.13026.crash
2021-07-28 10:39:00 Amy Codeplay attachment added crash log https://bugs.launchpad.net/ubuntu/+bug/1938275/+attachment/5514308/+files/linux-image-4.15.0-151-generic.16428.crash
2021-07-28 10:39:15 Amy Codeplay attachment added crash log https://bugs.launchpad.net/ubuntu/+bug/1938275/+attachment/5514309/+files/linux-image-4.15.0-151-generic.30566.crash
2021-07-28 10:39:35 Amy Codeplay attachment added crash log https://bugs.launchpad.net/ubuntu/+bug/1938275/+attachment/5514310/+files/linux-image-4.15.0-151-generic.33350.crash
2021-07-28 10:39:51 Amy Codeplay attachment added crash log https://bugs.launchpad.net/ubuntu/+bug/1938275/+attachment/5514311/+files/linux-image-4.15.0-151-generic.213588.crash
2021-07-28 10:40:15 Amy Codeplay attachment added crash log https://bugs.launchpad.net/ubuntu/+bug/1938275/+attachment/5514312/+files/_usr_bin_gnome-shell.1000.crash
2021-07-28 16:25:00 Ubuntu Foundations Team Bug Bot tags bot-comment
2021-07-29 13:40:08 Paul White affects ubuntu linux (Ubuntu)
2021-07-30 10:37:38 Launchpad Janitor linux (Ubuntu): status New Confirmed
2021-07-30 10:37:55 Benno Schulenberg bug added subscriber Benno Schulenberg