Keyboard and mouse no longer work with Kernel 5.4.0-74
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
My computer was working this morning, but when I powered it back on this afternoon the keyboard and mouse do not function.
I have a desktop pc, 3 monitors, encrypted boot drive.
dpkg showed that kernel 5.4.0-74 was installed on my computer this morning.
When I boot with kernel 5.4.0-74, my keyboard allows me to enter my decryption password, but my computer boots with one monitor active and the USB keyboard and USB mouse do not respond. (Using a different USB keyboard makes no difference. Unplugging the keyboard and plugging it back in makes no difference.)
When I use GRUB to boot with kernel 5.4.0-73, my system works as expected (and all 3 monitors light up).
REQUIRED DETAILS:
lsb_release -rd
Description: Ubuntu 20.04.2 LTS
Release: 20.04
apt-cache policy linux-generic
linux-generic:
Installed: 5.4.0.74.77
Candidate: 5.4.0.74.77
Version table:
*** 5.4.0.74.77 500
500 http://
500 http://
100 /var/lib/
5.4.0.26.32 500
500 http://
Any help would be GREATLY appreciated.
Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.4.0-73-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu Jun 3 21:05:15 2021
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-04-27 (1499 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
IwConfig:
lo no wireless extensions.
enp0s31f6 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.187.12
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-11-05 (210 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1302
dmi.board.
dmi.board.name: PRIME Z270-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.
dmi.sys.vendor: System manufacturer
Status changed to 'Confirmed' because the bug affects multiple users.