Bluetooth toggle not working in Ubuntu 21.04

Bug #1927064 reported by andrew robinson
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After updating my OS from 20.10 to 21.04 the Bluetooth service remains turned off even when I turn the toggle switch on.

The toggle is not working, neither from the top bar dropdown menu nor from the settings window. Switching on the toggle did not have any effect.

I have tried using these commands in the terminal:

sudo modprobe -r btusb
sudo modprobe btusb

They worked once, then when I toggle off and toggle on bluetooth it remains turned off. I have restart the system for the commands to work again

I also tried from the terminal:

sudo systemctl restart Bluetooth

Again it did restart the bluetooth service but if I toggle off and then on again bluetooth service remains off. As before I have to restart the system for the command to work.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-16-generic 5.11.0-16.17
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: andrew 1376 F.... pulseaudio
 /dev/snd/controlC0: andrew 1376 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue May 4 09:37:29 2021
InstallationDate: Installed on 2021-04-15 (18 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: Acer Aspire E5-572G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic root=UUID=6b9d5149-b57c-405b-802b-9e82a0fe23e3 ro quiet splash resume=UUID=69d3cfd8-3a1a-4a9e-b158-4c66cfe64a1a vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-16-generic N/A
 linux-backports-modules-5.11.0-16-generic N/A
 linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: Upgraded to hirsute on 2021-04-22 (11 days ago)
dmi.bios.date: 12/17/2014
dmi.bios.release: 1.3
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HWS
dmi.board.vendor: Acer
dmi.board.version: V1.03
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 1.3
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd12/17/2014:br1.3:efr1.3:svnAcer:pnAspireE5-572G:pvrV1.03:rvnAcer:rnEA50_HWS:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: SharkBay System
dmi.product.name: Aspire E5-572G
dmi.product.sku: Aspire E5-572G_0922_V1.03
dmi.product.version: V1.03
dmi.sys.vendor: Acer

Revision history for this message
andrew robinson (andrewrob22) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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