[Dell Vostro 3668] Strange sound when speaker is muted

Bug #1925739 reported by Bapi Dey
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

when everything is off even sound is muted I am getting sound like connecting 3.5mm jack. It's not sure why this sound is coming to my headphone. It's coming unevenly few seconds later. It's not case with ubuntu 20.10 usb stick. It begin when I upgrade pkgs.
ubuntu 20.10 all updated.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bapi 1453 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2021-04-22 (2 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
NonfreeKernelModules: nvidia_modeset nvidia
Package: pulseaudio 1:13.99.2-1ubuntu2.3
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.8.0-50.56-generic 5.8.18
Tags: groovy
Uname: Linux 5.8.0-50-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/30/2020
dmi.bios.release: 1.14
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.1
dmi.board.name: 0VFD52
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.14.1:bd09/30/2020:br1.14:svnDellInc.:pnVostro3668:pvr:rvnDellInc.:rn0VFD52:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 3668
dmi.product.sku: 0760
dmi.sys.vendor: Dell Inc.

Bapi Dey (devbapidey)
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Please also ensure that you include the release and flavour of Ubuntu that you are using.

Thank you!

Changed in pulseaudio (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you also do apport-collect 1925739

Bapi Dey (devbapidey)
summary: - I get sound for no resone
+ Strange sound when speaker is muted
Revision history for this message
Bapi Dey (devbapidey) wrote : Re: Strange sound when speaker is muted

https://youtu.be/uuMdsLpbW54 here is audio. Reproduce by install ubuntu 20.10(no problem) -> sudo apt update; sudo apt upgrade -y; done. -> Now face this sound while 3.5mm jack plugged https://youtu.be/uuMdsLpbW54. When I am playing songs sound stop. When I stop music this again start.

Bapi Dey (devbapidey)
tags: added: apport-collected groovy
description: updated
tags: removed: apport-collected
description: updated
Bapi Dey (devbapidey)
tags: added: apport-collected
description: updated
Changed in pulseaudio (Ubuntu):
status: Incomplete → New
Revision history for this message
Bapi Dey (devbapidey) wrote : Re: Strange sound when speaker is muted

https://superuser.com/a/1493101 is solved my issue. But I also want power saving, how to do that?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If the problem was /sys/module/snd_hda_intel/parameters/power_save then this should be assigned to the kernel.

affects: pulseaudio (Ubuntu) → linux (Ubuntu)
summary: - Strange sound when speaker is muted
+ [Dell Vostro 3668] Strange sound when speaker is muted
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1925739

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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