Activity log for bug #1924997

Date Who What changed Old value New value Message
2021-04-19 09:31:26 You-Sheng Yang bug added bug
2021-04-19 09:31:40 You-Sheng Yang bug task added linux-oem-5.10 (Ubuntu)
2021-04-19 09:31:51 You-Sheng Yang nominated for series Ubuntu Focal
2021-04-19 09:31:51 You-Sheng Yang bug task added linux (Ubuntu Focal)
2021-04-19 09:31:51 You-Sheng Yang bug task added linux-oem-5.10 (Ubuntu Focal)
2021-04-19 09:31:51 You-Sheng Yang nominated for series Ubuntu Hirsute
2021-04-19 09:31:51 You-Sheng Yang bug task added linux (Ubuntu Hirsute)
2021-04-19 09:31:51 You-Sheng Yang bug task added linux-oem-5.10 (Ubuntu Hirsute)
2021-04-19 09:32:41 You-Sheng Yang linux (Ubuntu Focal): status New Invalid
2021-04-19 09:32:47 You-Sheng Yang linux (Ubuntu Hirsute): status New Triaged
2021-04-19 09:32:51 You-Sheng Yang linux (Ubuntu Hirsute): assignee You-Sheng Yang (vicamo)
2021-04-19 09:32:56 You-Sheng Yang linux-oem-5.10 (Ubuntu Focal): status New Triaged
2021-04-19 09:32:58 You-Sheng Yang linux-oem-5.10 (Ubuntu Focal): assignee You-Sheng Yang (vicamo)
2021-04-19 09:33:04 You-Sheng Yang linux-oem-5.10 (Ubuntu Hirsute): status New Invalid
2021-04-19 09:33:07 You-Sheng Yang linux (Ubuntu Hirsute): importance Undecided High
2021-04-19 09:33:09 You-Sheng Yang linux-oem-5.10 (Ubuntu Focal): importance Undecided High
2021-04-19 09:33:50 You-Sheng Yang bug added subscriber Canonical Hardware Enablement
2021-04-19 09:33:55 You-Sheng Yang tags hwe-audio hwe-audio oem-priority originate-from-1924947 somerville
2021-04-20 04:20:44 You-Sheng Yang tags hwe-audio oem-priority originate-from-1924947 somerville apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville
2021-04-20 04:20:46 You-Sheng Yang description A cracking noises is noticed when doing audio playback from the built-in speaker when the volume is set >80. Upstream bug: https://github.com/CirrusLogic/product-support/issues/11 A cracking noises is noticed when doing audio playback from the built-in speaker when the volume is set >80. Upstream bug: https://github.com/CirrusLogic/product-support/issues/11 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: u 1444 F.... pulseaudio CasperMD5CheckResult: skip DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-proposed-release+X90 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-04-13 (6 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:671e Microdia Integrated_Webcam_HD Bus 001 Device 002: ID 27c6:538d Shenzhen Goodix Technology Co.,Ltd. FingerPrint Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Vostro 3500 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1020-oem root=UUID=5faadc6d-6af0-41ba-bfce-60bd8c19b7f8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.10.0-1020.21-oem 5.10.25 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.10.0-1020-oem N/A linux-backports-modules-5.10.0-1020-oem N/A linux-firmware 1.187.10 Tags: focal Uname: Linux 5.10.0-1020-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 02/02/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.2 dmi.board.name: 09YKK0 dmi.board.vendor: Dell Inc. dmi.board.version: X00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.2:bd02/02/2021:br1.2:svnDellInc.:pnVostro3500:pvr:rvnDellInc.:rn09YKK0:rvrX00:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 3500 dmi.product.sku: 0A24 dmi.sys.vendor: Dell Inc.
2021-04-20 04:20:48 You-Sheng Yang attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489967/+files/AlsaInfo.txt
2021-04-20 04:20:50 You-Sheng Yang attachment added CRDA.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489968/+files/CRDA.txt
2021-04-20 04:20:52 You-Sheng Yang attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489969/+files/CurrentDmesg.txt
2021-04-20 04:20:54 You-Sheng Yang attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489970/+files/IwConfig.txt
2021-04-20 04:20:57 You-Sheng Yang attachment added Lspci.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489971/+files/Lspci.txt
2021-04-20 04:20:59 You-Sheng Yang attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489972/+files/Lspci-vt.txt
2021-04-20 04:21:01 You-Sheng Yang attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489973/+files/Lsusb-t.txt
2021-04-20 04:21:04 You-Sheng Yang attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489974/+files/Lsusb-v.txt
2021-04-20 04:21:07 You-Sheng Yang attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489975/+files/ProcCpuinfo.txt
2021-04-20 04:21:08 You-Sheng Yang attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489976/+files/ProcCpuinfoMinimal.txt
2021-04-20 04:21:10 You-Sheng Yang attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489977/+files/ProcInterrupts.txt
2021-04-20 04:21:12 You-Sheng Yang attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489978/+files/ProcModules.txt
2021-04-20 04:21:15 You-Sheng Yang attachment added RfKill.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489979/+files/RfKill.txt
2021-04-20 04:21:18 You-Sheng Yang attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489980/+files/UdevDb.txt
2021-04-20 04:21:21 You-Sheng Yang attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489981/+files/WifiSyslog.txt
2021-04-20 04:21:27 You-Sheng Yang attachment added acpidump.txt https://bugs.launchpad.net/bugs/1924997/+attachment/5489982/+files/acpidump.txt
2021-04-26 02:30:51 You-Sheng Yang linux-oem-5.10 (Ubuntu Focal): status Triaged In Progress
2021-04-26 02:30:55 You-Sheng Yang linux (Ubuntu Hirsute): status Triaged In Progress
2021-04-26 02:31:09 You-Sheng Yang nominated for series Ubuntu Impish
2021-04-26 02:31:09 You-Sheng Yang bug task added linux (Ubuntu Impish)
2021-04-26 02:31:09 You-Sheng Yang bug task added linux-oem-5.10 (Ubuntu Impish)
2021-04-26 02:31:25 You-Sheng Yang linux (Ubuntu Impish): status Triaged In Progress
2021-04-26 03:57:14 You-Sheng Yang description A cracking noises is noticed when doing audio playback from the built-in speaker when the volume is set >80. Upstream bug: https://github.com/CirrusLogic/product-support/issues/11 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: u 1444 F.... pulseaudio CasperMD5CheckResult: skip DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-proposed-release+X90 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-04-13 (6 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:671e Microdia Integrated_Webcam_HD Bus 001 Device 002: ID 27c6:538d Shenzhen Goodix Technology Co.,Ltd. FingerPrint Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Vostro 3500 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1020-oem root=UUID=5faadc6d-6af0-41ba-bfce-60bd8c19b7f8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.10.0-1020.21-oem 5.10.25 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.10.0-1020-oem N/A linux-backports-modules-5.10.0-1020-oem N/A linux-firmware 1.187.10 Tags: focal Uname: Linux 5.10.0-1020-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 02/02/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.2 dmi.board.name: 09YKK0 dmi.board.vendor: Dell Inc. dmi.board.version: X00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.2:bd02/02/2021:br1.2:svnDellInc.:pnVostro3500:pvr:rvnDellInc.:rn09YKK0:rvrX00:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 3500 dmi.product.sku: 0A24 dmi.sys.vendor: Dell Inc. [SRU Justification] [Impact] On a few CS8409 installed platforms, there are crack sounds when playing audio with output volume set to 100%. [Fix] The hardware is not capable of generating smooth audio output at the maximum volume that codec chip can be configured. A fix proposed to lower the maximum output volume using CS8409 equalizer. [Test Case] Use GNOME Settings / Sound Settings, set volume to 100%, play test audio for both right and left channels; set volume back to 70%, and repeat the same to compare to differences. While we don't have acoustic lab to perform precise measurements, the result was confirmed by partner. [Where problems could occur] This is to add a preconfigured, equalizer driver default values. This will introduce non-uniformed frequency response in comparison to that in the hardware preset. The net effect observable to general users is a lower maximum output volume. For those Hi-Fi users, audio output always takes additional calibration via extra software like ALSAEqual and/or hardware. [Other Info] By SRU we skipped a couple of refactoring changes in asound upstream tree, so additional changes to the original patch are required to backport. ========== original bug description ========== A cracking noises is noticed when doing audio playback from the built-in speaker when the volume is set >80. Upstream bug: https://github.com/CirrusLogic/product-support/issues/11 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: u 1444 F.... pulseaudio CasperMD5CheckResult: skip DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-focal-amd64-20200502-85+fossa-proposed-release+X90 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-04-13 (6 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 Lsusb:  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub  Bus 001 Device 003: ID 0c45:671e Microdia Integrated_Webcam_HD  Bus 001 Device 002: ID 27c6:538d Shenzhen Goodix Technology Co.,Ltd. FingerPrint  Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Vostro 3500 Package: linux (not installed) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1020-oem root=UUID=5faadc6d-6af0-41ba-bfce-60bd8c19b7f8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.10.0-1020.21-oem 5.10.25 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-5.10.0-1020-oem N/A  linux-backports-modules-5.10.0-1020-oem N/A  linux-firmware 1.187.10 Tags: focal Uname: Linux 5.10.0-1020-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 02/02/2021 dmi.bios.release: 1.2 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.2 dmi.board.name: 09YKK0 dmi.board.vendor: Dell Inc. dmi.board.version: X00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.2:bd02/02/2021:br1.2:svnDellInc.:pnVostro3500:pvr:rvnDellInc.:rn09YKK0:rvrX00:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 3500 dmi.product.sku: 0A24 dmi.sys.vendor: Dell Inc.
2021-04-26 07:01:53 Stefan Bader linux (Ubuntu Hirsute): importance High Medium
2021-04-26 07:01:58 Stefan Bader linux (Ubuntu Impish): importance High Medium
2021-04-26 13:05:47 Timo Aaltonen linux-oem-5.10 (Ubuntu Focal): status In Progress Fix Committed
2021-05-04 08:22:37 Timo Aaltonen tags apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-needed-focal
2021-05-04 15:06:00 Stefan Bader linux (Ubuntu Hirsute): status In Progress Fix Committed
2021-05-04 15:06:13 Stefan Bader linux (Ubuntu Impish): status In Progress Fix Committed
2021-05-05 03:14:09 You-Sheng Yang tags apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-needed-focal apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-done-focal
2021-05-10 19:58:25 Launchpad Janitor linux-oem-5.10 (Ubuntu Focal): status Fix Committed Fix Released
2021-05-13 10:19:57 Ubuntu Kernel Bot tags apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-done-focal apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-done-focal verification-needed-hirsute
2021-05-14 09:36:52 You-Sheng Yang tags apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-done-focal verification-needed-hirsute apport-collected focal hwe-audio oem-priority originate-from-1924947 somerville verification-done-focal verification-done-hirsute
2021-06-01 10:37:03 Launchpad Janitor linux (Ubuntu Hirsute): status Fix Committed Fix Released
2021-06-07 15:34:10 Launchpad Janitor linux (Ubuntu Impish): status Fix Committed Fix Released
2021-07-23 08:56:21 Anthony Wong hwe-next: status New Fix Released