"slash" keyboard key stops working after suspend

Bug #1922607 reported by Cassiano Reinert Novais
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After resuming from suspend a Lenovo Ideapad S145 powered by Ubuntu 20.04, the "slash/question" key is gone.

Ubuntu release: Ubuntu 20.04.2 LTS

Kernel: 5.8.0-48-generic

Output of `xinput list`for the keyboard:

⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Integrated Camera: Integrated C id=10 [slave keyboard (3)]
    ↳ Ideapad extra buttons id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]

---
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caco 1480 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-04-03 (2 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: LENOVO 82DJ
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-48-generic root=UUID=e64afbed-aaad-4bcc-b5df-1bf378270495 ro nvme_core.default_ps_max_latency_us=0 quiet splash i8042.nopnp=1 pci=nocrs vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-48-generic N/A
 linux-backports-modules-5.8.0-48-generic N/A
 linux-firmware 1.187.10
Tags: focal
Uname: Linux 5.8.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/22/2020
dmi.bios.release: 1.48
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN48WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40679 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S145-15IIL
dmi.ec.firmware.release: 1.48
dmi.modalias: dmi:bvnLENOVO:bvrDKCN48WW:bd07/22/2020:br1.48:efr1.48:svnLENOVO:pn82DJ:pvrLenovoIdeaPadS145-15IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS145-15IIL:
dmi.product.family: IdeaPad S145-15IIL
dmi.product.name: 82DJ
dmi.product.sku: LENOVO_MT_82DJ_BU_idea_FM_IdeaPad S145-15IIL
dmi.product.version: Lenovo IdeaPad S145-15IIL
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caco 1480 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-04-03 (3 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: LENOVO 82DJ
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-48-generic root=UUID=e64afbed-aaad-4bcc-b5df-1bf378270495 ro nvme_core.default_ps_max_latency_us=0 quiet splash i8042.nopnp=1 pci=nocrs vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-48-generic N/A
 linux-backports-modules-5.8.0-48-generic N/A
 linux-firmware 1.187.10
Tags: focal
Uname: Linux 5.8.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/22/2020
dmi.bios.release: 1.48
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN48WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40679 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S145-15IIL
dmi.ec.firmware.release: 1.48
dmi.modalias: dmi:bvnLENOVO:bvrDKCN48WW:bd07/22/2020:br1.48:efr1.48:svnLENOVO:pn82DJ:pvrLenovoIdeaPadS145-15IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0J40679WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS145-15IIL:
dmi.product.family: IdeaPad S145-15IIL
dmi.product.name: 82DJ
dmi.product.sku: LENOVO_MT_82DJ_BU_idea_FM_IdeaPad S145-15IIL
dmi.product.version: Lenovo IdeaPad S145-15IIL
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1922607/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
tags: added: focal
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1922607

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Cassiano Reinert Novais (crns13) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Cassiano Reinert Novais (crns13) wrote : CRDA.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : IwConfig.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lspci.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lspci-vt.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lsusb.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lsusb-t.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lsusb-v.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcEnviron.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcModules.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : PulseList.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : RfKill.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : UdevDb.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : WifiSyslog.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Cassiano Reinert Novais (crns13) wrote :

Those late files from `apport-collect 1922607` I sent before resuming from suspend. I'm going to send those files after resuming from suspend, and getting "slash" key gone.

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Cassiano Reinert Novais (crns13) wrote : CRDA.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : IwConfig.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lspci.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lspci-vt.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lsusb.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lsusb-t.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : Lsusb-v.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcEnviron.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : ProcModules.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : PulseList.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : RfKill.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : UdevDb.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : WifiSyslog.txt

apport information

Revision history for this message
Cassiano Reinert Novais (crns13) wrote : acpidump.txt

apport information

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