Ubuntu 20.04 no wifi (Broadcom)

Bug #1921504 reported by John Cummo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I installed Ubuntu 20.04.
Previous version on Dell Inspiron 1525 was version 16, the wireless connection was working.
Now with the new install 20.04, I am getting the message No Wi-Fi Adapter Found?
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jpc0727 1228 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-03-26 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IwConfig:
 lo no wireless extensions.

 enp9s0 no wireless extensions.
MachineType: Dell Inc. Inspiron 1525
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic root=UUID=8b3b451d-a458-4ba6-b9a6-55f9e2a9d259 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-43-generic N/A
 linux-backports-modules-5.8.0-43-generic N/A
 linux-firmware 1.187.9
RfKill:

Tags: focal
Uname: Linux 5.8.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/27/2009
dmi.bios.release: 1.7
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.7
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:br1.7:efr1.7:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1921504

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
John Cummo (jpc0727) wrote : Re: [Bug 1921504] Missing required logs.

I cannot perform this for I do not have an internet connection.

On Fri, Mar 26, 2021 at 9:05 AM Ubuntu Kernel Bot
<email address hidden> wrote:
>
> This bug is missing log files that will aid in diagnosing the problem.
> While running an Ubuntu kernel (not a mainline or third-party kernel)
> please enter the following command in a terminal window:
>
> apport-collect 1921504
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> ** Tags added: focal
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1921504
>
> Title:
> Ubuntu 20.04 Install
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I installed Ubuntu 20.04.
> Previous version on Dell Inspiron 1525 was version 16, the wireless connection was working.
> Now with the new install 20.04, I am getting the message No Wi-Fi Adapter Found?
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921504/+subscriptions

Revision history for this message
John Cummo (jpc0727) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
John Cummo (jpc0727) wrote : CRDA.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : CurrentDmesg.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : Lspci.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : Lspci-vt.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : Lsusb.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : Lsusb-t.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : Lsusb-v.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : ProcInterrupts.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : ProcModules.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : PulseList.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : UdevDb.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : WifiSyslog.txt

apport information

Revision history for this message
John Cummo (jpc0727) wrote : acpidump.txt

apport information

Revision history for this message
Alex Hung (alexhung) wrote : Re: Ubuntu 20.04 Install

Since you have a Broadcom wifi, you will want to check the driver in "Software & Update" and "Additional Driver" tab.

summary: - Ubuntu 20.04 Install
+ Ubuntu 20.04 no wifi (Broadcom)
John Cummo (jpc0727)
Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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