Bug #1919250 “[ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] ...” : Bugs : linux package : Ubuntu

Revision history for this message

Solaris (kamshadman) wrote on 2021-03-15:

#1

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Daniel van Vugt (vanvugt) on 2021-03-16

summary:	- touchpad freeze + [ASUS TUF Gaming FX505DT] touchpad freeze
summary:	- [ASUS TUF Gaming FX505DT] touchpad freeze + [ASUS TUF Gaming FX505DT] touchpad freeze or disable itself after laptop + go to suspend
affects:	xorg (Ubuntu) → linux (Ubuntu)
summary:	- [ASUS TUF Gaming FX505DT] touchpad freeze or disable itself after laptop - go to suspend + [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or + disable itself after laptop go to suspend
tags:	added: resume suspend-resume

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-03-16: Status changed to Confirmed

#2

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Norbert (nrbrtx) wrote on 2021-07-31:

#3

Can you reproduce this bug with newer version of Ubuntu?

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
tags:	removed: groovy

Revision history for this message

Solaris (kamshadman) wrote on 2021-07-31: Re: [Bug 1919250] Re: [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or disable itself after laptop go to suspend

#4

Download full text (4.5 KiB)

Nope,
The reason: I return back to LTS version and reinstalled it from the
scratch.
Laptop is a for production I couldn't continue with that bug and other
problems.
LTS 20.04.2 DOES NOT HAVE THESE PROBLEMS.

On Sat, Jul 31, 2021, 7:30 AM Norbert <email address hidden> wrote:

> Can you reproduce this bug with newer version of Ubuntu?
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Tags removed: groovy
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
> [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
> disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> touchpad freeze or disable itself after laptop go to suspend... and
> non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
> work (doesn't work).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
> Uname: Linux 5.8.0-45-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog:
>
> CasperMD5CheckResult: skip
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Mon Mar 15 16:58:29 2021
> DistUpgraded: Fresh install
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GconfCompiz:
> /apps/compiz-1/general:
> /apps/compiz-1/general/screen0:
> /apps/compiz-1/general/screen0/options:
> active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> GraphicsCard:
> NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
> Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
> InstallationDate: Installed on 2017-06-21 (1363 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/24/2019
> dmi.bios.release: 5.14
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: FX505DT.310
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: FX505DT
> dmi.board.vendor: ASUSTeK COMPU...

Nope,
The reason: I return back to LTS version and reinstalled it from the
scratch.
Laptop is a for production I couldn't continue with that bug and other
problems.
LTS 20.04.2 DOES NOT HAVE THESE PROBLEMS.

On Sat, Jul 31, 2021, 7:30 AM Norbert <1919250@bugs.launchpad.net> wrote:

> Can you reproduce this bug with newer version of Ubuntu?
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> ** Tags removed: groovy
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
>   [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
>   disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   touchpad freeze or disable itself after laptop go to suspend... and
>   non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
>   work (doesn't work).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.10
>   Package: xorg 1:7.7+19ubuntu15
>   ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
>   Uname: Linux 5.8.0-45-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu50.5
>   Architecture: amd64
>   BootLog:
>
>   CasperMD5CheckResult: skip
>   CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   CompositorRunning: None
>   CurrentDesktop: MATE
>   Date: Mon Mar 15 16:58:29 2021
>   DistUpgraded: Fresh install
>   DistroCodename: groovy
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GconfCompiz:
>    /apps/compiz-1/general:
>      /apps/compiz-1/general/screen0:
>       /apps/compiz-1/general/screen0/options:
>        active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   GraphicsCard:
>    NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
>    Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
>   InstallationDate: Installed on 2017-06-21 (1363 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/24/2019
>   dmi.bios.release: 5.14
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: FX505DT.310
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: FX505DT
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No  Asset  Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.ec.firmware.release: 12.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrFX505DT.310:bd12/24/2019:br5.14:efr12.0:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DT_FX505DT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.family: TUF Gaming
>   dmi.product.name: TUF Gaming FX505DT_FX505DT
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>   version.compiz: compiz 1:0.9.14.1+20.10.20200813-0ubuntu1
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.10.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200714-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919250/+subscriptions
>
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-08-02:

#5

LTS is older than 20.10, not newer. Does 21.04 have the problem?

https://ubuntu.com/download/desktop

Revision history for this message

Solaris (kamshadman) wrote on 2021-08-02:

#6

Download full text (4.9 KiB)

I knew my dear, 20.04 is older but more stable; exactly for this reason I
got back to old one. It was unwise of me to upgrade distro to 20.10
(newer), usually it has more bugs.
To answer your question, there is not any problem with 20.04 LTS, for now,
but if start to add gnome extensions (I do not know which one)
More probably is gone destabilize the system.
I had this suspicious before that there are several conflicts when one add
additional features of gnome with Ubuntu desktop vs without them, because
before I was using LTS before upgrade and I found some instability when I
started to add gnome extensions to Unity. I'm not gonna do that again.

On Sun, Aug 1, 2021, 10:54 PM Daniel van Vugt <email address hidden>
wrote:

> LTS is older than 20.10, not newer. Does 21.04 have the problem?
>
> https://ubuntu.com/download/desktop
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
> [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
> disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> touchpad freeze or disable itself after laptop go to suspend... and
> non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
> work (doesn't work).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
> Uname: Linux 5.8.0-45-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog:
>
> CasperMD5CheckResult: skip
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Mon Mar 15 16:58:29 2021
> DistUpgraded: Fresh install
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GconfCompiz:
> /apps/compiz-1/general:
> /apps/compiz-1/general/screen0:
> /apps/compiz-1/general/screen0/options:
> active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> GraphicsCard:
> NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
> Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
> InstallationDate: Installed on 2017-06-21 (1363 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b...

I knew my dear, 20.04 is older but more stable; exactly for this reason I
got back to old one. It was unwise of me to upgrade distro to 20.10
(newer), usually it has more bugs.
To answer your question, there is not any problem with 20.04 LTS, for now,
but if start to add gnome extensions (I do not know which one)
More probably is gone destabilize the system.
I had this suspicious before that there are several conflicts when one add
additional features of gnome with Ubuntu desktop vs without them, because
before I was using LTS before upgrade and I found some instability when I
started to add gnome extensions to Unity. I'm not gonna do that again.

On Sun, Aug 1, 2021, 10:54 PM Daniel van Vugt <1919250@bugs.launchpad.net>
wrote:

> LTS is older than 20.10, not newer. Does 21.04 have the problem?
>
> https://ubuntu.com/download/desktop
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
>   [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
>   disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   touchpad freeze or disable itself after laptop go to suspend... and
>   non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
>   work (doesn't work).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.10
>   Package: xorg 1:7.7+19ubuntu15
>   ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
>   Uname: Linux 5.8.0-45-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu50.5
>   Architecture: amd64
>   BootLog:
>
>   CasperMD5CheckResult: skip
>   CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   CompositorRunning: None
>   CurrentDesktop: MATE
>   Date: Mon Mar 15 16:58:29 2021
>   DistUpgraded: Fresh install
>   DistroCodename: groovy
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GconfCompiz:
>    /apps/compiz-1/general:
>      /apps/compiz-1/general/screen0:
>       /apps/compiz-1/general/screen0/options:
>        active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   GraphicsCard:
>    NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
>    Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
>   InstallationDate: Installed on 2017-06-21 (1363 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/24/2019
>   dmi.bios.release: 5.14
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: FX505DT.310
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: FX505DT
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No  Asset  Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.ec.firmware.release: 12.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrFX505DT.310:bd12/24/2019:br5.14:efr12.0:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DT_FX505DT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.family: TUF Gaming
>   dmi.product.name: TUF Gaming FX505DT_FX505DT
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>   version.compiz: compiz 1:0.9.14.1+20.10.20200813-0ubuntu1
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.10.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200714-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919250/+subscriptions
>
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-08-02:

#7

Please try a newer kernel:

https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D

or just try live booting the latest preview of 21.10 from USB:

http://cdimage.ubuntu.com/daily-live/current/

We would like to know if the issue is already fixed in some kernel version newer than 5.8.

Revision history for this message

Solaris (kamshadman) wrote on 2021-08-05:

#8

Download full text (4.5 KiB)

I will, give me time. I will use dvd-live, is that ok?

On Mon, Aug 2, 2021, 3:45 AM Daniel van Vugt <email address hidden>
wrote:

> Please try a newer kernel:
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D
>
> or just try live booting the latest preview of 21.10 from USB:
>
> http://cdimage.ubuntu.com/daily-live/current/
>
> We would like to know if the issue is already fixed in some kernel
> version newer than 5.8.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
> [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
> disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> touchpad freeze or disable itself after laptop go to suspend... and
> non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
> work (doesn't work).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
> Uname: Linux 5.8.0-45-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog:
>
> CasperMD5CheckResult: skip
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Mon Mar 15 16:58:29 2021
> DistUpgraded: Fresh install
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GconfCompiz:
> /apps/compiz-1/general:
> /apps/compiz-1/general/screen0:
> /apps/compiz-1/general/screen0/options:
> active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> GraphicsCard:
> NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
> Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
> InstallationDate: Installed on 2017-06-21 (1363 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/24/2019
> dmi.bios.release: 5.14
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: FX505DT.310
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: FX505DT
> dmi.board.vendor: ASUSTeK COMPU...

I will, give me time. I will use dvd-live, is that ok?

On Mon, Aug 2, 2021, 3:45 AM Daniel van Vugt <1919250@bugs.launchpad.net>
wrote:

> Please try a newer kernel:
>
>   https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D
>
> or just try live booting the latest preview of 21.10 from USB:
>
>   http://cdimage.ubuntu.com/daily-live/current/
>
> We would like to know if the issue is already fixed in some kernel
> version newer than 5.8.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
>   [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
>   disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   touchpad freeze or disable itself after laptop go to suspend... and
>   non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
>   work (doesn't work).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.10
>   Package: xorg 1:7.7+19ubuntu15
>   ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
>   Uname: Linux 5.8.0-45-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu50.5
>   Architecture: amd64
>   BootLog:
>
>   CasperMD5CheckResult: skip
>   CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   CompositorRunning: None
>   CurrentDesktop: MATE
>   Date: Mon Mar 15 16:58:29 2021
>   DistUpgraded: Fresh install
>   DistroCodename: groovy
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GconfCompiz:
>    /apps/compiz-1/general:
>      /apps/compiz-1/general/screen0:
>       /apps/compiz-1/general/screen0/options:
>        active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   GraphicsCard:
>    NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
>    Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
>   InstallationDate: Installed on 2017-06-21 (1363 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/24/2019
>   dmi.bios.release: 5.14
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: FX505DT.310
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: FX505DT
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No  Asset  Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.ec.firmware.release: 12.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrFX505DT.310:bd12/24/2019:br5.14:efr12.0:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DT_FX505DT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.family: TUF Gaming
>   dmi.product.name: TUF Gaming FX505DT_FX505DT
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>   version.compiz: compiz 1:0.9.14.1+20.10.20200813-0ubuntu1
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.10.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200714-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919250/+subscriptions
>
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-08-05:

#9

Yes the live image is fine so long as it is Ubuntu 21.10:

http://cdimage.ubuntu.com/daily-live/current/

Revision history for this message

Solaris (kamshadman) wrote on 2021-08-22:

#10

21.10-logs.tar.gz Edit (267.9 KiB, application/gzip; name="21.10-logs.tar.gz")

Download full text (4.5 KiB)

Daniel,
I test impish 21.10 dvd live dvd,
I Did not find any issue beside errors during boot.
this was pure live, but the question remains if it was an update from an
older version with all customized environments, would it behave the same?

On Wed, Aug 4, 2021 at 10:05 PM Daniel van Vugt <email address hidden>
wrote:

> Yes the live image is fine so long as it is Ubuntu 21.10:
>
> http://cdimage.ubuntu.com/daily-live/current/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
> [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
> disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> touchpad freeze or disable itself after laptop go to suspend... and
> non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
> work (doesn't work).
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
> Uname: Linux 5.8.0-45-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog:
>
> CasperMD5CheckResult: skip
> CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Mon Mar 15 16:58:29 2021
> DistUpgraded: Fresh install
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GconfCompiz:
> /apps/compiz-1/general:
> /apps/compiz-1/general/screen0:
> /apps/compiz-1/general/screen0/options:
> active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
> GraphicsCard:
> NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
> Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
> InstallationDate: Installed on 2017-06-21 (1363 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/24/2019
> dmi.bios.release: 5.14
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: FX505DT.310
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: FX505DT
> dmi.board.vendor: ASUSTeK COMPUTER IN...

Daniel,
I test impish 21.10 dvd live dvd,
I Did not find any issue beside errors during boot.
this was pure live, but the question remains if it was an update from an
older version with all customized environments, would it behave the same?

On Wed, Aug 4, 2021 at 10:05 PM Daniel van Vugt <1919250@bugs.launchpad.net>
wrote:

> Yes the live image is fine so long as it is Ubuntu 21.10:
>
> http://cdimage.ubuntu.com/daily-live/current/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919250
>
> Title:
>   [ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or
>   disable itself after laptop go to suspend
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   touchpad freeze or disable itself after laptop go to suspend... and
>   non of the solutions like "modprobe -r psmouse"/ "modprobe psmouse" do
>   work (doesn't work).
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.10
>   Package: xorg 1:7.7+19ubuntu15
>   ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
>   Uname: Linux 5.8.0-45-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu50.5
>   Architecture: amd64
>   BootLog:
>
>   CasperMD5CheckResult: skip
>   CompizPlugins:
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   CompositorRunning: None
>   CurrentDesktop: MATE
>   Date: Mon Mar 15 16:58:29 2021
>   DistUpgraded: Fresh install
>   DistroCodename: groovy
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GconfCompiz:
>    /apps/compiz-1/general:
>      /apps/compiz-1/general/screen0:
>       /apps/compiz-1/general/screen0/options:
>        active_plugins =
> [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
>   GraphicsCard:
>    NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91]
> (rev ff) (prog-if ff)
>    Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2)
> (prog-if 00 [VGA controller])
>      Subsystem: ASUSTeK Computer Inc. Picasso [1043:18f1]
>   InstallationDate: Installed on 2017-06-21 (1363 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   MachineType: ASUSTeK COMPUTER INC. TUF Gaming FX505DT_FX505DT
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=5a4a3b87-22ad-46cb-b313-e45f053e558e ro
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/24/2019
>   dmi.bios.release: 5.14
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: FX505DT.310
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: FX505DT
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No  Asset  Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.ec.firmware.release: 12.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrFX505DT.310:bd12/24/2019:br5.14:efr12.0:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DT_FX505DT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.family: TUF Gaming
>   dmi.product.name: TUF Gaming FX505DT_FX505DT
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>   version.compiz: compiz 1:0.9.14.1+20.10.20200813-0ubuntu1
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.10.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200714-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919250/+subscriptions
>
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-08-24:

#11

OK, it sounds like some kernel version after 5.8 has fixed this. We don't need to know which version if it's just confirmed to be fixed in the next release: Ubuntu 21.10.

P.S. Ubuntu 20.10 is no longer supported so if you wish to report any more issues then please make sure you are using either Ubuntu 21.04 or 20.04.

Changed in linux (Ubuntu):
status:	Incomplete → Fix Released

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[ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or disable itself after laptop go to suspend

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Ubuntulinux package

[ASUS TUF Gaming FX505DT] [ELAN1200:00 04F3:30BA] touchpad freeze or disable itself after laptop go to suspend

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package