Specific pointing device disappear/disconnect when standby

[Tony Martin Berbel]

Ubuntu 20.10 groovy (x86-64)
Cinnamon 4.6.7
Kernel 5.8.0-43-generic

I installed Ubuntu while using a Microsft mise.
This one works great with no problem. The buttons are old and used out, so I changed it with a Trust with RGB. The Trust mouse seems disconnected when going to standby (need keyboard, since mouse seems disconnected to show password prompt).

The only way to get the mouse back to work, is to disconnect and reconnect it.

What's narrow in this, is that I've tried again with the old pointing device (from Microsoft), and this one still is recognised in standby, and I'm able to click to open the password prompt.

I've read this repport:
https://bugs.launchpad.net/ubuntu/+bug/1573454

But it seems not totaly the same, since I've the problem with a pointer and not the other one.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: xorg 1:7.7+19ubuntu15
ProcVersionSignature: Ubuntu 5.8.0-43.49-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] est un dossier: '/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] est un dossier: '/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] est un dossier: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.32.03 Sun Dec 27 19:00:34 UTC 2020
 GCC version: gcc version 10.2.0 (Ubuntu 10.2.0-13ubuntu1)
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: X-Cinnamon
Date: Mon Feb 15 12:07:10 2021
DistUpgraded: Fresh install
DistroCodename: groovy
DistroVariant: ubuntu
DkmsStatus: nvidia, 460.32.03, 5.8.0-43-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GK107 [GeForce GTX 650] [10de:0fc6] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ZOTAC International (MCO) Ltd. GK107 [GeForce GTX 650] [19da:1288]
MachineType: ASUS System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic root=UUID=1768f602-2494-474b-970a-2f71d61fca4b ro quiet splash
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2020
dmi.bios.release: 14.3
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1403
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B460-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1403:bd07/21/2020:br14.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB460-PLUS:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report.

Firstly, if you have 'tlp' installed then please uninstall it because it can cause problems like this.

Secondly, you mention 'Microsoft' and 'Trust' mice in the bug description but your logs only ever seem to show:

 * Logitech USB Optical Mouse
 * Sunplus Innovation Technology Inc. Optical Mouse

So I would like to understand which is the one you call the 'Trust' mouse. While the 'Trust' mouse is plugged in, please run:

  lsusb > lsusb2.txt

and attach the resulting text file here.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Tony Martin Berbel (wingarmac)]

Hi,

Sorry for this late return, but I changed the OS version in order to see if
it's better with ubuntu server and cinnamon desktop on it, instead of
desktop gnome + cinnamon.
And indeed, it's a lot better ones installed.

It wasn't a bug. It seems I have some power peaks that are made by my
refrigerator when turning on.
My computer reacted to it only with these RGB mice, where it wrote Trust on
it, but it could be an imitation of a Trust mouse.
I've tried several different mices, and only the RGB one gave this trouble.
Maybe because of this RGB in it, it uses more power and calls the surge to
it.
It's narrow. I've no other inconvenience due to this power issue in my
little appartement.
Because of that I was thinking about buying an UPS, but it's really
expensive to have one for the power supply I use on my PC (750W)
So I think it will do for now with no RGB mouse ;)

___________________________________________

MARTIN BERBEL, Tony
GSM: +32 (0) 477 / 33.12.48
LinkedIn: https://be.linkedin.com/in/tony-martin-berbel
Facebook: https://www.facebook.com/Wingarmac
------------------------------

Le lun. 22 févr. 2021 à 07:20, Daniel van Vugt <email address hidden>
a écrit :

> Thanks for the bug report.
>
> Firstly, if you have 'tlp' installed then please uninstall it because it
> can cause problems like this.
>
> Secondly, you mention 'Microsoft' and 'Trust' mice in the bug
> description but your logs only ever seem to show:
>
> * Logitech USB Optical Mouse
> * Sunplus Innovation Technology Inc. Optical Mouse
>
> So I would like to understand which is the one you call the 'Trust'
> mouse. While the 'Trust' mouse is plugged in, please run:
>
> lsusb > lsusb2.txt
>
> and attach the resulting text file here.
>
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1915704
>
> Title:
> Specific pointing device disappear/disconnect when standby
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu 20.10 groovy (x86-64)
> Cinnamon 4.6.7
> Kernel 5.8.0-43-generic
>
> I installed Ubuntu while using a Microsft mise.
> This one works great with no problem. The buttons are old and used out,
> so I changed it with a Trust with RGB. The Trust mouse seems disconnected
> when going to standby (need keyboard, since mouse seems disconnected to
> show password prompt).
>
> The only way to get the mouse back to work, is to disconnect and
> reconnect it.
>
> What's narrow in this, is that I've tried again with the old pointing
> device (from Microsoft), and this one still is recognised in standby,
> and I'm able to click to open the password prompt.
>
> I've read this repport:
> https://bugs.launchpad.net/ubuntu/+bug/1573454
>
> But it seems not totaly the same, since I've the problem with a
> pointer and not the other one.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSignature: Ubuntu 5.8.0-43.49-generic 5.8.18
> Uname: Linux 5.8.0-43-generi...

[Tony Martin Berbel (wingarmac)]

Could it be that the Sunplus Innovation Technology Inc. Optical Mouse is
the one with wrote Trust on the backside ?
This one looks like "made in China", that's why I ask. Those are used to
imitate everything.
I think my brother might have said the mouse he has is a real one and the
other, an imitation of it.

That would also explain why it's the only one reacting like this.
I have got no trouble at all since I use the Logitech mouse (I mistaken it
for one from Microsoft) again.

*Besides that, I would like to ask your help about something.*

I installed Ubuntu Server 20.10 "Groovy"
I installed as a graphic interface and window manager: Lightdm & Cinnamon
At the open of the lock screen when the computer starts I can see a
"old-fashion" window with username and password.
But when I'm logged on, and the screen locks after some time, another style
of lock screen appears.
It has to fill-text-boxes for username and password directly on a glass
transparent, showing the background image.

*My question is, how do I get the same lock screen to appear at boot logon
?*

*Actual system détails:*
*OS:* Ubuntu Cinnamon 20.10 x86_64
*Kernel:* 5.8.0-50-generic
*Packages:* 2513 (dpkg), 8 (snap)
*Shell:* bash 5.0.17
*Resolution:* 1920x1080, 1600x900
*DE:* Cinnamon 4.6.7
*WM:* Mutter (Muffin)
*Theme:* Eleganse-dark (Adapta-Nokto)
*Theme:* Adwaita-dark [GTK2/3]
*Icons:* Vinyl [GTK2/3]
*Terminal:* gnome-terminal
*CPU:* Intel i7-10700K (16) @ 5.100GHz
*GPU:* NVIDIA GeForce GT 740
*GPU:* Intel Device 9bc5
*Memory:* 3046MiB / 15591MiB

*~$ ls -l /usr/share/xsessions/*
total 24
-rw-r--r-- 1 root root 268 fév 10 21:50 cinnamon2d.desktop
-rw-r--r-- 1 root root 155 fév 10 21:50 cinnamon.desktop
-rw-r--r-- 1 root root 180 oct 7 2020 Lubuntu.desktop
-rw-r--r-- 1 root root 2266 jun 4 2020 lxqt.desktop
-rw-r--r-- 1 root root 198 mar 11 00:07 openbox.desktop
-rw-r--r-- 1 root root 242 sep 17 2020 unity.desktop

*I would also like to get rid of those I'm not using.*
I'm trying to find out what's the best configuration for my own needs in
all this variety of choices.
The point is I need only server software, no desktop tools, except for
system management and configuration like Gedit or Gimp.
I use my own browser, so no need for the Firefox neider Office package
because I've all those with Google.
At top of that, I'm a gamer, and intend to make more users choose Ubuntu
to do so.
To resume: I've a media server and gaming station at the same time, with
local area support for SMB, DLNA, iPXE

gdm3 is heavy, gave me less trouble with Steam. I had problems with snaps
applications accessing rights. Where gnome apps worked fine. It was more
heavy to run and already updated to Hirsute that wasn't compatible with
some of my needs in 32bit for Steam. It seems they want to stop 32bit
developpement in order to give priority to 64bit.

So I reinstalled Groovy like I wrote before.

lightdm seems a little buggy at the installation of Steam, but it works at
the end. I presume it was because of the display manager not installed like
it should at first run.
I would like how to get control over the display manager and desktop
interface running on my Ubuntu Server base.

*Maybe you can h...

[Daniel van Vugt (vanvugt)]

I'm not familiar with "Lightdm & Cinnamon" but regardless you should probably open a new bug about that.