Bluetooth adapter not found

Bug #1915699 reported by Mukesh Durai
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

No Bluetooth adapters were found

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-83-generic 4.4.0-83.106
ProcVersionSignature: Ubuntu 4.4.0-83.106-generic 4.4.70
Uname: Linux 4.4.0-83-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mukesh-pt3266 2720 F.... pulseaudio
Date: Mon Feb 15 15:54:01 2021
InstallationDate: Installed on 2017-07-10 (1316 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 413c:301a Dell Computer Corp.
 Bus 001 Device 002: ID 1bcf:28b8 Sunplus Innovation Technology Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude E7470
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-83-generic root=UUID=9c344e13-42e5-43bd-a49c-0495a0065cde ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-83-generic N/A
 linux-backports-modules-4.4.0-83-generic N/A
 linux-firmware 1.157.23
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2019-12-16 (427 days ago)
dmi.bios.date: 12/11/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.3
dmi.board.name: 0T6HHJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.3:bd12/11/2016:svnDellInc.:pnLatitudeE7470:pvr:rvnDellInc.:rn0T6HHJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7470
dmi.sys.vendor: Dell Inc.

Revision history for this message
Mukesh Durai (mukesh-pt3266) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Terry Rudd (terrykrudd) wrote :

Hi Mukesh,

4.4.0-83 is a very old kernel. Have you tried the latest proposed kernel for 16.04, which is 4.4.0-203.235?

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