| 2021-02-09 19:06:43 |
Ian Smith |
bug |
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added bug |
| 2021-02-09 19:23:00 |
Mario Limonciello |
bug task added |
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linux (Ubuntu) |
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| 2021-02-09 19:30:09 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2021-02-09 19:32:36 |
Jared Dominguez |
bug task added |
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dell-sputnik |
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| 2021-02-09 20:18:15 |
Mario Limonciello |
bug task deleted |
ubuntu |
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| 2021-02-09 20:18:23 |
Mario Limonciello |
bug |
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added subscriber Mario Limonciello |
| 2021-02-09 21:52:04 |
Ian Smith |
tags |
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apport-collected focal |
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| 2021-02-09 21:52:05 |
Ian Smith |
description |
My secondary monitor has a tendency to enter power save mode for no apparent reason while my laptop is in use; unplugging and replugging my dock from the laptop seems to bring it back but sometimes requires a few tries. Doesn't seem to be any of:
- after a predictable period of time
- after inactivity
Laptop: Dell XPS 13 9300, running Focal
Dock: Dell WD19TB. Recently updated; current dock version per fwupdmgr is 01.00.00.04; thunderbolt controller is 43.00; MST controller VMM5331 is 05.04.03
Monitor: Dell P2715Q
Not sure what logs would be useful, but happy to gather those as requested. |
My secondary monitor has a tendency to enter power save mode for no apparent reason while my laptop is in use; unplugging and replugging my dock from the laptop seems to bring it back but sometimes requires a few tries. Doesn't seem to be any of:
- after a predictable period of time
- after inactivity
Laptop: Dell XPS 13 9300, running Focal
Dock: Dell WD19TB. Recently updated; current dock version per fwupdmgr is 01.00.00.04; thunderbolt controller is 43.00; MST controller VMM5331 is 05.04.03
Monitor: Dell P2715Q
Not sure what logs would be useful, but happy to gather those as requested.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: ismith 3753 F.... pulseaudio
/dev/snd/controlC1: ismith 3753 F.... pulseaudio
/dev/snd/controlC0: ismith 3753 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-08-09 (184 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. XPS 13 9300
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-41-generic N/A
linux-backports-modules-5.8.0-41-generic N/A
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.8.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/17/2020
dmi.bios.release: 1.0
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.6
dmi.board.name: 0WX9VX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd01/17/2020:br1.0:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn0WX9VX:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc. |
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| 2021-02-09 21:52:07 |
Ian Smith |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462050/+files/AlsaInfo.txt |
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| 2021-02-09 21:52:08 |
Ian Smith |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462051/+files/CRDA.txt |
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| 2021-02-09 21:52:11 |
Ian Smith |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462052/+files/CurrentDmesg.txt |
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| 2021-02-09 21:52:14 |
Ian Smith |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462053/+files/IwConfig.txt |
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| 2021-02-09 21:52:16 |
Ian Smith |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462054/+files/Lspci.txt |
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| 2021-02-09 21:52:18 |
Ian Smith |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462055/+files/Lspci-vt.txt |
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| 2021-02-09 21:52:20 |
Ian Smith |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462056/+files/Lsusb.txt |
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| 2021-02-09 21:52:21 |
Ian Smith |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462057/+files/Lsusb-t.txt |
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| 2021-02-09 21:52:23 |
Ian Smith |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462058/+files/Lsusb-v.txt |
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| 2021-02-09 21:52:25 |
Ian Smith |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462059/+files/ProcCpuinfo.txt |
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| 2021-02-09 21:52:27 |
Ian Smith |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462060/+files/ProcCpuinfoMinimal.txt |
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| 2021-02-09 21:52:30 |
Ian Smith |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462061/+files/ProcInterrupts.txt |
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| 2021-02-09 21:52:31 |
Ian Smith |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462062/+files/ProcModules.txt |
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| 2021-02-09 21:52:33 |
Ian Smith |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462063/+files/PulseList.txt |
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| 2021-02-09 21:52:34 |
Ian Smith |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462064/+files/RfKill.txt |
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| 2021-02-09 21:52:37 |
Ian Smith |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462065/+files/UdevDb.txt |
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| 2021-02-09 21:52:41 |
Ian Smith |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462066/+files/WifiSyslog.txt |
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| 2021-02-09 21:52:46 |
Ian Smith |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1915188/+attachment/5462067/+files/acpidump.txt |
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