Wi-Fi sometimes disappears after reboot on AMD Ryzen machine

Bug #1914874 reported by Konstantinos Filios
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have an HP Omen 15 with AMD Ryzen 7 4800H CPU and GeForce GTX 1660 Ti discrete graphics card, running kubuntu 20.10 with "Ubuntu 5.8.0-41.46-generic 5.8.18" kernel and nvidia proprietery graphics drivers. One of my problems (unfortunately there are a lot) is that every now and then the laptop boots without wifi support. It seems as if the wireless controller does not even exist.

I have captured the output of dmesg and lspci in the "good" scenario, i.e. when I do have wifi (which is the most frequent case) and in the "bad" scenario, i.e. when wifi disappears.

Please note that I haven't found a way to fix this issue after boot, so I need to reboot the machine in order to get my wifi back, which most of the times works, but sometimes I need to reboot 2 or 3 times before it appears again. I haven't found a pattern yet, it seems pretty random.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-41-generic 5.8.0-41.46
ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Sat Feb 6 19:31:48 2021
MachineType: HP OMEN Laptop 15-en0xxx
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic root=UUID=9769a9a0-ce9d-4081-afbd-33575a5e409b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-41-generic N/A
 linux-backports-modules-5.8.0-41-generic N/A
 linux-firmware 1.190.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/22/2020
dmi.bios.release: 15.5
dmi.bios.vendor: AMI
dmi.bios.version: F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8786
dmi.board.vendor: HP
dmi.board.version: 22.52
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 22.52
dmi.modalias: dmi:bvnAMI:bvrF.05:bd06/22/2020:br15.5:efr22.52:svnHP:pnOMENLaptop15-en0xxx:pvr:rvnHP:rn8786:rvr22.52:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP OMEN
dmi.product.name: OMEN Laptop 15-en0xxx
dmi.product.sku: 2V926UA#ABA
dmi.sys.vendor: HP

Revision history for this message
Konstantinos Filios (konfilios) wrote :
Revision history for this message
Konstantinos Filios (konfilios) wrote :

Attaching journalctl during a boot that ends up having *no* wifi

Revision history for this message
Konstantinos Filios (konfilios) wrote :

Attaching lspci during a boot that ends up having *no* wifi

Revision history for this message
Konstantinos Filios (konfilios) wrote :

Attaching journalctl during a boot that ends up with functional wifi

Revision history for this message
Konstantinos Filios (konfilios) wrote :

Attaching lspci during a boot that ends up with functional wifi

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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