| 2021-01-26 22:29:23 |
Przemek K. |
bug |
|
|
added bug |
| 2021-01-26 22:30:14 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2021-01-26 22:32:02 |
Przemek K. |
attachment added |
|
journalctl-25012021.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/+attachment/5457145/+files/journalctl-25012021.txt |
|
| 2021-01-26 22:32:26 |
Przemek K. |
attachment added |
|
journalctl-24012021.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1913350/+attachment/5457146/+files/journalctl-24012021.txt |
|
| 2021-01-26 22:35:00 |
Przemek K. |
description |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
|
| 2021-01-26 22:37:04 |
Przemek K. |
description |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
|
| 2021-01-26 22:48:34 |
Przemek K. |
bug watch added |
|
https://bugzilla.kernel.org/show_bug.cgi?id=207557 |
|
| 2021-01-26 22:49:38 |
Przemek K. |
bug task added |
|
linux |
|
| 2021-01-27 00:53:29 |
Bug Watch Updater |
linux: status |
Unknown |
Confirmed |
|
| 2021-01-27 00:53:29 |
Bug Watch Updater |
linux: importance |
Unknown |
High |
|
| 2021-01-29 03:13:31 |
Terry Rudd |
bug |
|
|
added subscriber Terry Rudd |
| 2021-05-08 17:41:58 |
Przemek K. |
tags |
amd64 apport-bug focal |
amd64 apport-bug apport-collected focal |
|
| 2021-05-08 17:42:00 |
Przemek K. |
description |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 3033 F.... pulseaudio
/dev/snd/pcmC0D0p: azrael 3033 F...m pulseaudio
/dev/snd/controlC1: azrael 3033 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2016-08-08 (1734 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-50-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.8.0-50-generic N/A
linux-backports-modules-5.8.0-50-generic N/A
linux-firmware 1.187.12
Tags: focal
Uname: Linux 5.8.0-50-generic x86_64
UpgradeStatus: Upgraded to focal on 2021-01-10 (117 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 04/11/2019
dmi.bios.release: 15.116
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 66.56
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:br15.116:efr66.56:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
|
| 2021-05-08 17:45:01 |
Przemek K. |
description |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 3033 F.... pulseaudio
/dev/snd/pcmC0D0p: azrael 3033 F...m pulseaudio
/dev/snd/controlC1: azrael 3033 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2016-08-08 (1734 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-50-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.8.0-50-generic N/A
linux-backports-modules-5.8.0-50-generic N/A
linux-firmware 1.187.12
Tags: focal
Uname: Linux 5.8.0-50-generic x86_64
UpgradeStatus: Upgraded to focal on 2021-01-10 (117 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 04/11/2019
dmi.bios.release: 15.116
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 66.56
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:br15.116:efr66.56:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
Intel Wireless-AC 7260 (rev bb) wifi card crashes randomly.
Sometimes after 1h of using my laptop, and sometimes after resuming from sleep.
It can't work again until I reboot my laptop.
The most relevant error message is:
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Failed to wake NIC for hcmd
sty 25 14:42:13 leetbook kernel: iwlwifi 0000:25:00.0: Error sending STATISTICS_CMD: enqueue_hcmd failed: -5
I'm using Ubuntu 20.04 that was upgraded from 18.04 and earlier 16.04.
I've searched for similar bugs, but it looks like my error message and card model is a bit different.
The workaround script from bug 1673344 works to fix the wifi without rebooting.
The card works fine in Windows 10 so it's not a hardware issue.
This is not a stock card from HP EliteBook 8470w, I've replaced it to gain Wifi 802.11ac transfer speeds.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-64-generic 5.4.0-64.72
ProcVersionSignature: Ubuntu 5.4.0-64.72-generic 5.4.78
Uname: Linux 5.4.0-64-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 2915 F.... pulseaudio
/dev/snd/controlC1: azrael 2915 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 26 23:23:06 2021
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-08-08 (1632 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-64-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-64-generic N/A
linux-backports-modules-5.4.0-64-generic N/A
linux-firmware 1.187.8
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-10 (16 days ago)
dmi.bios.date: 04/11/2019
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 3033 F.... pulseaudio
/dev/snd/pcmC0D0p: azrael 3033 F...m pulseaudio
/dev/snd/controlC1: azrael 3033 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2016-08-08 (1734 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-50-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.8.0-50-generic N/A
linux-backports-modules-5.8.0-50-generic N/A
linux-firmware 1.187.12
Tags: focal
Uname: Linux 5.8.0-50-generic x86_64
UpgradeStatus: Upgraded to focal on 2021-01-10 (117 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 04/11/2019
dmi.bios.release: 15.116
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 66.56
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:br15.116:efr66.56:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: azrael 3033 F.... pulseaudio
/dev/snd/pcmC0D0p: azrael 3033 F...m pulseaudio
/dev/snd/controlC1: azrael 3033 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2016-08-08 (1734 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP EliteBook 8470w
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-50-generic root=/dev/mapper/rootvg-rootlv ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.8.0-50-generic N/A
linux-backports-modules-5.8.0-50-generic N/A
linux-firmware 1.187.12
Tags: focal
Uname: Linux 5.8.0-50-generic x86_64
UpgradeStatus: Upgraded to focal on 2021-01-10 (117 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 04/11/2019
dmi.bios.release: 15.116
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICF Ver. F.74
dmi.board.name: 179B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.38
dmi.chassis.asset.tag: CNU2499X8F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 66.56
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICFVer.F.74:bd04/11/2019:br15.116:efr66.56:svnHewlett-Packard:pnHPEliteBook8470w:pvrA1029D1102:rvnHewlett-Packard:rn179B:rvrKBCVersion42.38:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 8470w
dmi.product.sku: LY541EA#AKD
dmi.product.version: A1029D1102
dmi.sys.vendor: Hewlett-Packard |
|
| 2021-05-08 17:45:02 |
Przemek K. |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495800/+files/AlsaInfo.txt |
|
| 2021-05-08 17:45:03 |
Przemek K. |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495801/+files/CRDA.txt |
|
| 2021-05-08 17:45:05 |
Przemek K. |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495802/+files/CurrentDmesg.txt |
|
| 2021-05-08 17:45:07 |
Przemek K. |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495803/+files/IwConfig.txt |
|
| 2021-05-08 17:45:09 |
Przemek K. |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495804/+files/Lspci.txt |
|
| 2021-05-08 17:45:11 |
Przemek K. |
attachment added |
|
Lspci-vt.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495805/+files/Lspci-vt.txt |
|
| 2021-05-08 17:45:13 |
Przemek K. |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495806/+files/Lsusb.txt |
|
| 2021-05-08 17:45:14 |
Przemek K. |
attachment added |
|
Lsusb-t.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495807/+files/Lsusb-t.txt |
|
| 2021-05-08 17:45:15 |
Przemek K. |
attachment added |
|
Lsusb-v.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495808/+files/Lsusb-v.txt |
|
| 2021-05-08 17:45:19 |
Przemek K. |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495809/+files/ProcCpuinfo.txt |
|
| 2021-05-08 17:45:20 |
Przemek K. |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495810/+files/ProcCpuinfoMinimal.txt |
|
| 2021-05-08 17:45:21 |
Przemek K. |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495811/+files/ProcInterrupts.txt |
|
| 2021-05-08 17:45:23 |
Przemek K. |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495812/+files/ProcModules.txt |
|
| 2021-05-08 17:45:24 |
Przemek K. |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495813/+files/RfKill.txt |
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| 2021-05-08 17:45:26 |
Przemek K. |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495814/+files/UdevDb.txt |
|
| 2021-05-08 17:45:30 |
Przemek K. |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495815/+files/WifiSyslog.txt |
|
| 2021-05-08 17:46:17 |
Przemek K. |
attachment added |
|
acpidump.txt https://bugs.launchpad.net/bugs/1913350/+attachment/5495816/+files/acpidump.txt |
|
| 2021-10-25 09:44:44 |
Bug Watch Updater |
bug watch added |
|
https://bugzilla.kernel.org/show_bug.cgi?id=191601 |
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