system freezes randomly
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
There was a bug report for kernel 5.4.0-52, reading:
"Random freeze, sounds continue working like play music, and graphics stop working and cpu fan enter em full mode."
As I was using this kernel as well and experienced the same I thought it might be a good idea to upgrade the kernel to 5.4.0-62.
I can state the problem is still there even in 5.4.0-62.
What do I expect: I expect the problem not to happen.
My environment is:
[code]
System: Host: flo-P55M-UD2 Kernel: 5.4.0-62-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: MATE 1.22.2 wm: marco dm: LightDM Distro: Linux Mint 19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Desktop Mobo: Gigabyte model: P55M-UD2 v: x.x serial: <filter> BIOS: Award v: F10
date: 05/12/2010
CPU: Topology: Quad Core model: Intel Core i5 750 bits: 64 type: MCP arch: Nehalem rev: 5
L2 cache: 8192 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21318
Speed: 2701 MHz min/max: 1197/2661 MHz Core speeds (MHz): 1: 2897 2: 2845 3: 3185
4: 3024
Graphics: Device-1: NVIDIA GT218 [GeForce 210] vendor: eVga.com. driver: nvidia v: 340.108
bus ID: 02:00.0 chip ID: 10de:0a65
Display: x11 server: X.Org 1.20.8 driver: nvidia
OpenGL: renderer: GeForce 210/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 direct render: Yes
Audio: Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Gigabyte
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:3b56
v: kernel bus ID: 02:00.1 chip ID: 10de:0be3
Sound Server: ALSA v: k5.4.0-62-generic
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte
driver: r8169 v: kernel port: de00 bus ID: 04:00.0 chip ID: 10ec:8168
IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 2.84 TiB used: 784.89 GiB (27.0%)
ID-1: /dev/sda vendor: Samsung model: SSD 840 Series size: 111.79 GiB speed: 3.0 Gb/s
serial: <filter>
ID-2: /dev/sdb vendor: Hitachi model: HDS721050CLA360 size: 465.76 GiB speed: 3.0 Gb/s
serial: <filter>
ID-3: /dev/sdc vendor: Western Digital model: WD5000AZRX-00A8LB0 size: 465.76 GiB
speed: 3.0 Gb/s serial: <filter>
ID-4: /dev/sdi vendor: Western Digital model: WD20EZAZ-00GGJB0 size: 1.82 TiB
speed: 3.0 Gb/s serial: <filter>
Partition: ID-1: / size: 36.45 GiB used: 14.56 GiB (40.0%) fs: ext3 dev: /dev/sda1
ID-2: /home size: 72.29 GiB used: 32.17 GiB (44.5%) fs: ext4 dev: /dev/sda5
ID-3: swap-1 size: 952.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda6
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip ID: 1d6b:0002
Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 2.0 chip ID: 1d6b:0002
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 8-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 9-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 10-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002
Hub: 10-1:2 info: Realtek ports: 2 rev: 2.1 chip ID: 0bda:5411
Hub: 10-2:3 info: Terminus Hub ports: 4 rev: 2.0 chip ID: 1a40:0101
driver: cherry,usbhid rev: 2.0 chip ID: 046a:0023
chip ID: 413c:301a
Hub: 11-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 chip ID: 1d6b:0003
Hub: 11-1:2 info: Realtek ports: 2 rev: 3.2 chip ID: 0bda:0411
driver: usb-storage rev: 3.0 chip ID: 0bda:0301
Sensors: System Temperatures: cpu: 46.0 C mobo: N/A gpu: nvidia temp: 45 C
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/
Active apt repos in: /etc/apt/
1: deb http: //ftp-stud.
2: deb http: //debian.
3: deb http: //debian.
4: deb http: //debian.
5: deb http: //security.
6: deb http: //archive.
Active apt repos in: /etc/apt/
1: deb https: //deb.opera.
Active apt repos in: /etc/apt/
1: deb [arch=amd64] https: //repo.
Active apt repos in: /etc/apt/
1: deb https: //linux.
Active apt repos in: /etc/apt/
1: deb http: //repo.
Info: Processes: 224 Uptime: 9m Memory: 7.77 GiB used: 1.29 GiB (16.6%) Init: systemd v: 237
[/code]
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: MATE
DistroRelease: Linux Mint 19.3
InstallationDate: Installed on 2020-11-01 (80 days ago)
InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191216
IwConfig:
lo no wireless extensions.
enp4s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. P55M-UD2
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.19
RfKill:
Tags: tricia
Uname: Linux 5.4.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/12/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F10
dmi.board.name: P55M-UD2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: P55M-UD2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1912339
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.