"BUG: unable to handle page fault for address" 5.4.0-58-generic #64~18.04.1-Ubuntu

Bug #1908912 reported by Matthew Zimmerman
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

mezimm00@m5:~$ lsb_release -rd
Description: Ubuntu 18.04.5 LTS
Release: 18.04

mezimm00@m5:~$ apt-cache policy linux-image-5.4.0-58-generic
linux-image-5.4.0-58-generic:
  Installed: 5.4.0-58.64~18.04.1
  Candidate: 5.4.0-58.64~18.04.1
  Version table:
 *** 5.4.0-58.64~18.04.1 500
        500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        500 http://us.archive.ubuntu.com/ubuntu bionic-security/main amd64 Packages
        100 /var/lib/dpkg/status

Dec 20 08:59:56 m5 kernel: [144210.719252] BUG: unable to handle page fault for address: 00000007fb39be0e
Dec 20 08:59:56 m5 kernel: [144210.719320] #PF: supervisor read access in kernel mode
Dec 20 08:59:56 m5 kernel: [144210.719358] #PF: error_code(0x0000) - not-present page
Dec 20 08:59:56 m5 kernel: [144210.719395] PGD 0 P4D 0
Dec 20 08:59:56 m5 kernel: [144210.719420] Oops: 0000 [#1] SMP PTI
Dec 20 08:59:56 m5 kernel: [144210.719449] CPU: 139 PID: 3081629 Comm: lsof Not tainted 5.4.0-58-generic #64~18.04.1-Ubuntu
Dec 20 08:59:56 m5 kernel: [144210.719505] Hardware name: Dell Inc. PowerEdge R930/0T55KM, BIOS 2.8.1 01/02/2020
Dec 20 08:59:56 m5 kernel: [144210.719563] RIP: 0010:lock_get_status+0x221/0x380
Dec 20 08:59:56 m5 kernel: [144210.719600] Code: fd 7b de 91 4c 89 e7 e8 fd 30 fb ff 4d 85 ed 0f 84 de 00 00 00 49 8b 45 28 4d 8b 4d 40 44 89 f2 48 c7 c6 91 52 d7 91 4c 89 e7 <44> 8b 40 10 44 89 c1 41 81 e0 ff ff 0f 00 c1 e9 14 e8 c9 30 fb ff
Dec 20 08:59:56 m5 kernel: [144210.719717] RSP: 0018:ffffb731373efd98 EFLAGS: 00010286
Dec 20 08:59:56 m5 kernel: [144210.719755] RAX: 00000007fb39bdfe RBX: ffff939c33a080d8 RCX: 0000000000000001
Dec 20 08:59:56 m5 kernel: [144210.719803] RDX: 000000000003b0a9 RSI: ffffffff91d75291 RDI: ffff938e2d796800
Dec 20 08:59:56 m5 kernel: [144210.719851] RBP: ffffb731373efdc8 R08: 0000000000001000 R09: ffff93565c5a23b8
Dec 20 08:59:56 m5 kernel: [144210.719899] R10: ffffb731373efe50 R11: ffff9394905b51d5 R12: ffff938e2d796800
Dec 20 08:59:56 m5 kernel: [144210.719948] R13: ffff934002945d90 R14: 000000000003b0a9 R15: ffff9390ce8a38a0
Dec 20 08:59:56 m5 kernel: [144210.719997] FS: 00007ff9bcbb4040(0000) GS:ffff939c3fa80000(0000) knlGS:0000000000000000
Dec 20 08:59:56 m5 kernel: [144210.720050] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 20 08:59:56 m5 kernel: [144210.720090] CR2: 00000007fb39be0e CR3: 000000e75d31a002 CR4: 00000000001606e0
Dec 20 08:59:56 m5 kernel: [144210.720138] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 20 08:59:56 m5 kernel: [144210.720186] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Dec 20 08:59:56 m5 kernel: [144210.720233] Call Trace:
Dec 20 08:59:56 m5 kernel: [144210.720262] locks_show+0x83/0xc0
Dec 20 08:59:56 m5 kernel: [144210.720297] seq_read+0x2a4/0x420
Dec 20 08:59:56 m5 kernel: [144210.720330] proc_reg_read+0x3e/0x60
Dec 20 08:59:56 m5 kernel: [144210.720361] __vfs_read+0x1b/0x40
Dec 20 08:59:56 m5 kernel: [144210.721947] vfs_read+0x8e/0x130
Dec 20 08:59:56 m5 kernel: [144210.723479] ksys_read+0xa7/0xe0
Dec 20 08:59:56 m5 kernel: [144210.725009] __x64_sys_read+0x1a/0x20
Dec 20 08:59:56 m5 kernel: [144210.726545] do_syscall_64+0x57/0x190
Dec 20 08:59:56 m5 kernel: [144210.728064] entry_SYSCALL_64_after_hwframe+0x44/0xa9
Dec 20 08:59:56 m5 kernel: [144210.729580] RIP: 0033:0x7ff9bc48e151
Dec 20 08:59:56 m5 kernel: [144210.731081] Code: fe ff ff 48 8d 3d 3f 9b 0a 00 48 83 ec 08 e8 66 4a 02 00 66 0f 1f 44 00 00 48 8d 05 91 08 2e 00 8b 00 85 c0 75 13 31 c0 0f 05 <48> 3d 00 f0 ff ff 77 57 f3 c3 0f 1f 44 00 00 41 54 55 49 89 d4 53
Dec 20 08:59:56 m5 kernel: [144210.734225] RSP: 002b:00007ffc9e915348 EFLAGS: 00000246 ORIG_RAX: 0000000000000000
Dec 20 08:59:56 m5 kernel: [144210.735809] RAX: ffffffffffffffda RBX: 000055f16fee7260 RCX: 00007ff9bc48e151
Dec 20 08:59:56 m5 kernel: [144210.737396] RDX: 0000000000001000 RSI: 000055f16fee8d80 RDI: 0000000000000003
Dec 20 08:59:56 m5 kernel: [144210.738947] RBP: 0000000000000d68 R08: 0000000000000001 R09: 000055f16fee7340
Dec 20 08:59:56 m5 kernel: [144210.740456] R10: 00007ff9bcbb4040 R11: 0000000000000246 R12: 00007ff9bc765760
Dec 20 08:59:56 m5 kernel: [144210.741923] R13: 00007ff9bc7662a0 R14: 000055f16fee7260 R15: 0000000000000fff
Dec 20 08:59:56 m5 kernel: [144210.743353] Modules linked in: ip6table_filter ip6_tables tcp_diag udp_diag inet_diag xt_REDIRECT ip_vs_rr xt_ipvs ip_vs xt_nat xt_tcpudp veth vxlan ip6_udp_tunnel udp_tunnel iptable_mangle xt_mark xt_conntrack xt_MASQUERADE nf_conntrack_netlink nfnetlink xfrm_user xt_addrtype iptable_filter iptable_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 bpfilter br_netfilter bridge stp llc rpcsec_gss_krb5 auth_rpcgss aufs nfsv4 ceph libceph nfs lockd grace fscache overlay ipmi_ssif intel_rapl_msr intel_rapl_common sb_edac x86_pkg_temp_thermal intel_powerclamp dcdbas coretemp kvm_intel nls_iso8859_1 kvm rapl intel_cstate joydev input_leds ipmi_si ipmi_devintf mei_me lpc_ich ipmi_msghandler mei acpi_power_meter mac_hid sch_fq_codel ib_iser rdma_cm iw_cm ib_cm ib_core iscsi_tcp libiscsi_tcp libiscsi scsi_transport_iscsi sunrpc ip_tables x_tables autofs4 btrfs zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0 multipath
Dec 20 08:59:56 m5 kernel: [144210.743423] linear ixgbe crct10dif_pclmul mgag200 crc32_pclmul drm_vram_helper ghash_clmulni_intel i2c_algo_bit aesni_intel xfrm_algo crypto_simd dca cryptd ttm glue_helper mdio drm_kms_helper nvme syscopyarea nvme_core sysfillrect sysimgblt fb_sys_fops ahci drm libahci megaraid_sas tg3 wmi hid_generic usbhid hid
Dec 20 08:59:56 m5 kernel: [144210.760943] CR2: 00000007fb39be0e
Dec 20 08:59:56 m5 kernel: [144210.762721] ---[ end trace b8c0e92e6bcd98b5 ]---
Dec 20 08:59:56 m5 kernel: [144210.865373] RIP: 0010:lock_get_status+0x221/0x380
Dec 20 08:59:56 m5 kernel: [144210.866148] Code: fd 7b de 91 4c 89 e7 e8 fd 30 fb ff 4d 85 ed 0f 84 de 00 00 00 49 8b 45 28 4d 8b 4d 40 44 89 f2 48 c7 c6 91 52 d7 91 4c 89 e7 <44> 8b 40 10 44 89 c1 41 81 e0 ff ff 0f 00 c1 e9 14 e8 c9 30 fb ff
Dec 20 08:59:56 m5 kernel: [144210.867432] RSP: 0018:ffffb731373efd98 EFLAGS: 00010286
Dec 20 08:59:56 m5 kernel: [144210.868088] RAX: 00000007fb39bdfe RBX: ffff939c33a080d8 RCX: 0000000000000001
Dec 20 08:59:56 m5 kernel: [144210.868718] RDX: 000000000003b0a9 RSI: ffffffff91d75291 RDI: ffff938e2d796800
Dec 20 08:59:56 m5 kernel: [144210.869347] RBP: ffffb731373efdc8 R08: 0000000000001000 R09: ffff93565c5a23b8
Dec 20 08:59:56 m5 kernel: [144210.870013] R10: ffffb731373efe50 R11: ffff9394905b51d5 R12: ffff938e2d796800
Dec 20 08:59:56 m5 kernel: [144210.870644] R13: ffff934002945d90 R14: 000000000003b0a9 R15: ffff9390ce8a38a0
Dec 20 08:59:56 m5 kernel: [144210.871273] FS: 00007ff9bcbb4040(0000) GS:ffff939c3fa80000(0000) knlGS:0000000000000000
Dec 20 08:59:56 m5 kernel: [144210.871909] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Dec 20 08:59:56 m5 kernel: [144210.872539] CR2: 00000007fb39be0e CR3: 000000e75d31a002 CR4: 00000000001606e0
Dec 20 08:59:56 m5 kernel: [144210.873170] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 20 08:59:56 m5 kernel: [144210.873798] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
---
ProblemType: Bug
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 1 Dec 21 10:09 seq
 crw-rw---- 1 root audio 116, 33 Dec 21 10:09 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu7.21
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-03-09 (286 days ago)
InstallationMedia: Ubuntu-Server 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
MachineType: Dell Inc. PowerEdge R930
Package: linux (not installed)
PciMultimedia:

ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 mgag200drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=ed111c95-7aba-43f4-8281-4f18f91f70a8 ro
ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-58-generic N/A
 linux-backports-modules-5.4.0-58-generic N/A
 linux-firmware 1.173.19
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 5.4.0-58-generic x86_64
UnreportableReason: This report is about a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lxd plugdev sudo
_MarkForUpload: False
dmi.bios.date: 01/02/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.8.1
dmi.board.name: 0T55KM
dmi.board.vendor: Dell Inc.
dmi.board.version: A04
dmi.chassis.type: 23
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.8.1:bd01/02/2020:svnDellInc.:pnPowerEdgeR930:pvr:rvnDellInc.:rn0T55KM:rvrA04:cvnDellInc.:ct23:cvr:
dmi.product.name: PowerEdge R930
dmi.product.sku: SKU=NotProvided;ModelName=PowerEdge R930
dmi.sys.vendor: Dell Inc.

Revision history for this message
Matthew Zimmerman (mztig22) wrote :

After this occurs, I can't execute any new processes, but current processes continue to work. So if I have a shell session up already, it will continue, however any command I run hangs indefinitely.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1908912

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
Matthew Zimmerman (mztig22) wrote : CRDA.txt

apport information

tags: added: apport-collected uec-images
description: updated
Revision history for this message
Matthew Zimmerman (mztig22) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : Lspci.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : Lsusb.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : ProcModules.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : UdevDb.txt

apport information

Revision history for this message
Matthew Zimmerman (mztig22) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
DiagonalArg (diagonalarg) wrote :

I'm on 20.04.3, kernel 5.4.0-89, with a similar problem:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1949247

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