Ubuntu
linux package

Touchpad not working for ubuntu but works for windows (Dual boot)

Bug #1907889 reported by Aavesh Yadav on 2020-12-12

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Dear Team, I have installed ubuntu 20.04 yesterday. Everything works really well except touchpad so I am bound to use mouse always. Kindly help.

~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=046d Product=c077 Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:14.0-2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:046D:C077.0002/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=903
B: MSC=10

I: Bus=0003 Vendor=0b0e Product=0313 Version=0100
N: Name="GN Audio A/S Jabra EVOLVE 30 II"
P: Phys=usb-0000:00:14.0-1/input3
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.3/0003:0B0E:0313.0001/input/input5
U: Uniq=0000483156FA07
H: Handlers=kbd event5 leds
B: PROP=0
B: EV=20013
B: KEY=fff 0 0 0 40 100000000000000 0 c000000000000 0
B: MSC=10
B: LED=80

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Ideapad extra buttons"
P: Phys=ideapad/input0
S: Sysfs=/devices/pci0000:00/0000:00:1f.0/PNP0C09:00/VPC2004:00/input/input6
U: Uniq=
H: Handlers=rfkill kbd event6
B: PROP=0
B: EV=13
B: KEY=81000800100c03 4400000000300000 0 2
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input7
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input12
U: Uniq=
H: Handlers=event12
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14
U: Uniq=
H: Handlers=event14
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=11"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input15
U: Uniq=
H: Handlers=event15
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=12"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input16
U: Uniq=
H: Handlers=event16
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0003 Vendor=174f Product=1176 Version=0028
N: Name="Integrated Camera: Integrated C"
P: Phys=usb-0000:00:14.0-5/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/input/input17
U: Uniq=
H: Handlers=kbd event17
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-58-generic 5.4.0-58.64
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aavesh 1480 F.... pulseaudio
/dev/snd/controlC0: aavesh 1480 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 12 16:38:02 2020
InstallationDate: Installed on 2020-12-12 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: LENOVO 81W8
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=a717af2c-a2a8-4525-bd96-1490747659d0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-58-generic N/A
linux-backports-modules-5.4.0-58-generic N/A
linux-firmware 1.187.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN48WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0Q55724 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S145-15IIL
dmi.modalias: dmi:bvnLENOVO:bvrDKCN48WW:bd07/22/2020:svnLENOVO:pn81W8:pvrLenovoIdeaPadS145-15IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0Q55724WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS145-15IIL:
dmi.product.family: IdeaPad S145-15IIL
dmi.product.name: 81W8
dmi.product.sku: LENOVO_MT_81W8_BU_idea_FM_IdeaPad S145-15IIL
dmi.product.version: Lenovo IdeaPad S145-15IIL
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Aavesh Yadav (aaveshyadav) wrote on 2020-12-12:

AlsaInfo.txt Edit (56.5 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (219 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (94.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (471 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (8.8 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (919 bytes, text/plain; charset="utf-8")
Lsusb.txt Edit (390 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (753 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (38.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (5.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.6 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (34.9 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (246 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (195.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (189.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (1.1 MiB, text/plain; charset="utf-8")

Revision history for this message

Chris Guiver (guiverc) wrote on 2020-12-12:

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-12-12: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

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Touchpad not working for ubuntu but works for windows (Dual boot)

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Ubuntu
linux package