Wireless card with Intel AX200 chipset downloading very slow on Ubuntu 20.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hi,
I've recently bought a wi-fi card based on Intel AX200 chipset and it is extremly slow if compared with same network performances on the same ssid (and at the same distance from router) on other devices.
These are the details of my network
sudo lshw -C network; lsb_release -a; uname -a
*-network
description: Wireless interface
product: Wi-Fi 6 AX200
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 1a
serial: 8c:c6:81:19:40:65
width: 64 bits
clock: 33MHz
resources: irq:16 memory:
*-network
description: Ethernet interface
product: AR8121/
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: b0
serial: 00:24:8c:37:c6:3c
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
resources: irq:17 memory:
*-network:0
description: Ethernet interface
physical id: 1
logical name: virbr0
serial: 52:54:00:50:fd:ef
*-network:1 DISABLED
description: Ethernet interface
physical id: 2
logical name: virbr0-nic
serial: 52:54:00:50:fd:ef
size: 10Mbit/s
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.10
Release: 20.10
Codename: groovy
Linux mirko-P5QL-PRO 5.8.0-31-generic #33-Ubuntu SMP Mon Nov 23 18:44:54 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
I've tried many of the solutions found on the internet:
- setting the option 11n_disable=1 (slightly improved but still slow)
- setting the option 11n_disable=8
- edit /etc/nsswitch.conf commenting the line "hosts: files mdns4_minimal [NOTFOUND=return] dns mdns4" and adding the line "hosts: files dns"
- disabling IPv6 support
But results are still the same and connection keeps being slow (no more than 15 MB/s vs. 300+ MB/s on my smartphones using the same network).
I hope you can help.
Thanks.
Mirko
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-07-16 (144 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: System manufacturer P5QL PRO
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.190.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
Tags: groovy
Uname: Linux 5.8.0-31-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-23 (45 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/01/2009
dmi.bios.release: 10.4
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1004
dmi.board.
dmi.board.name: P5QL PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: P5QL PRO
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: System manufacturer
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-07-16 (144 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: System manufacturer P5QL PRO
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.190.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: groovy
Uname: Linux 5.8.0-31-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-23 (45 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 07/01/2009
dmi.bios.release: 10.4
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1004
dmi.board.
dmi.board.name: P5QL PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: P5QL PRO
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: System manufacturer
description: | updated |
affects: | gnome-shell (Ubuntu) → linux (Ubuntu) |
tags: | added: groovy |
tags: | added: hwe-networking-wifi |
tags: | added: apport-collected |
description: | updated |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1906987
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.