Asus Zephyrus G14 microphone does not work in kernel 5.9.8, but does in 5.10.9

[Dmitry Mamchyts]

I got an Asus Zephyrus G14 GA401IH-HE003 with AMD Ryzen 7 4800HS and a NVIDIA GeForce GTX 1650.
I am use 5.9.8-050908-generic kernel from (kernel.ubuntu.com/~kernel-ppa/mainline/v5.9.8/)

    dmamchyts@ga401ih:~$ cat /etc/os-release
    NAME="Ubuntu"
    VERSION="20.10 (Groovy Gorilla)"

I have some problem with notebook microphone.
When I use headphones via 3.5 jack - all works fine.
But without headphones - system doesn't see any microphone device in settings.
I am using KDE

  dmamchyts@ga401ih:/sys/class/hwmon/hwmon6$ aplay -l
  **** List of PLAYBACK Hardware Devices ****
  card 1: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 2: Generic_1 [HD-Audio Generic], device 0: ALC289 Analog [ALC289 Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

Also, I try to report issue into kernel team (they help me to fix issue with speakers), you can find some into it: https://bugzilla.kernel.org/show_bug.cgi?id=210359

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.2-1ubuntu2.1
Uname: Linux 5.9.8-050908-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.2
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Nov 27 17:13:59 2020
InstallationDate: Installed on 2020-11-10 (17 days ago)
InstallationMedia: Kubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
 LANGUAGE=
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GA401IH.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GA401IH
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.13
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGA401IH.210:bd11/05/2020:br5.16:efr3.13:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG14GA401IH_GA401IH:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA401IH:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Zephyrus G14
dmi.product.name: ROG Zephyrus G14 GA401IH_GA401IH
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Manah (manah)]

Hello everyone !
I have the same problem on my Asus Zephyrus G14 GA401II (AMD Ryzen 7 4800HS and NVIDIA GeForce GTX 1650) on ubuntu 20.04.2 LTS. To be more precise, the problem disappears when there is a kernel update, but reappears as soon as I boot on my Windows 10 in dual boot (Family Edition, fast boot disabled). I have read that it happens to Windows to turn off / reconfigure peripherals and I think that may be the source of our problem. But so it's more of a driver problem.

For information :
   $ uname -r
   5.8.0-44-generic

Thanks for your consideration and your help!

[Dmitry Mamchyts (mamchyts)]

Hi, @Manah
After kernel upgrade to 5.10.9-051009-generic - all works fine.

Also I am install asus-nb-ctrl (https://gitlab.com/asus-linux/asus-nb-ctrl). You can see comment that in 5.11 all must works fine by default.

Now, I am waiting 21.04 release (looks like by default ubuntu will use 5.11 kernel).

[Po-Hsu Lin (cypressyew)]

Hello Dmitry,
does 21.04 with 5.11 kernel fix your problem?
Thanks

[Dmitry Mamchyts (mamchyts)]

At the current moment I use ubuntu 21.10 and all works fine:

xxx@G14-GA401IH:~$ uname -a
Linux G14-GA401IH 5.13.0-22-generic #22-Ubuntu SMP Fri Nov 5 13:21:36 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

PS. What about *21.04 with 5.11 kernel* - if I remember correctly - no, I am manually install 5.13.0 from https://kernel.ubuntu.com/~kernel-ppa/mainline/

[Launchpad Janitor (janitor)]

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