iwlwifi crashes, cannot use wifi

Bug #1904864 reported by Prashant
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Unable to use Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW) on Ubuntu 20.04.1

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.28
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 19 15:28:49 2020
InstallationDate: Installed on 2020-11-01 (17 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
 Log time: 2020-11-08 18:09:54.611428
 Starting pkgProblemResolver with broken count: 0
 Starting 2 pkgProblemResolver with broken count: 0
 Done
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kharat 1101 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-11-01 (22 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig:
 lo no wireless extensions.

 wlo1 no wireless extensions.

 usb0 no wireless extensions.
MachineType: Hewlett-Packard HP 340S G7 Notebook PC
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=8ca2c10e-fc64-4d70-be12-73e9e665e622 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-52-generic N/A
 linux-backports-modules-5.4.0-52-generic N/A
 linux-firmware 1.187.4
Tags: focal
Uname: Linux 5.4.0-52-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/18/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86C8
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.07:bd10/18/2019:svnHewlett-Packard:pnHP340SG7NotebookPC:pvr:rvnHewlett-Packard:rn86C8:rvr56.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP Notebook
dmi.product.name: HP 340S G7 Notebook PC
dmi.product.sku: 9EJ97PA#ACJ
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Prashant (prashantk-ubuntu) wrote :
affects: ubuntu → ubuntu-release-upgrader (Ubuntu)
affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1904864

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Prashant (prashantk-ubuntu) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Prashant (prashantk-ubuntu) wrote : CRDA.txt

apport information

Revision history for this message
Prashant (prashantk-ubuntu) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Prashant (prashantk-ubuntu) wrote : Lspci.txt

apport information

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Prashant (prashantk-ubuntu) wrote : Lspci-vt.txt

apport information

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Prashant (prashantk-ubuntu) wrote : Lsusb.txt

apport information

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Prashant (prashantk-ubuntu) wrote : Lsusb-t.txt

apport information

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Prashant (prashantk-ubuntu) wrote : Lsusb-v.txt

apport information

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Prashant (prashantk-ubuntu) wrote : ProcCpuinfo.txt

apport information

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Prashant (prashantk-ubuntu) wrote : ProcCpuinfoMinimal.txt

apport information

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Prashant (prashantk-ubuntu) wrote : ProcEnviron.txt

apport information

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Prashant (prashantk-ubuntu) wrote : ProcInterrupts.txt

apport information

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Prashant (prashantk-ubuntu) wrote : ProcModules.txt

apport information

Revision history for this message
Prashant (prashantk-ubuntu) wrote : PulseList.txt

apport information

Revision history for this message
Prashant (prashantk-ubuntu) wrote : RfKill.txt

apport information

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Prashant (prashantk-ubuntu) wrote : UdevDb.txt

apport information

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Prashant (prashantk-ubuntu) wrote : WifiSyslog.txt

apport information

Revision history for this message
Prashant (prashantk-ubuntu) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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