iwlwifi crashes, cannot use wifi
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
Bug Description
Unable to use Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW) on Ubuntu 20.04.1
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-
ProcVersionSign
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 19 15:28:49 2020
InstallationDate: Installed on 2020-11-01 (17 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitec
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_IN
SHELL=/bin/bash
SourcePackage: ubuntu-
Symptom: ubuntu-
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgra
Log time: 2020-11-08 18:09:54.611428
Starting pkgProblemResolver with broken count: 0
Starting 2 pkgProblemResolver with broken count: 0
Done
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-11-01 (22 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig:
lo no wireless extensions.
wlo1 no wireless extensions.
usb0 no wireless extensions.
MachineType: Hewlett-Packard HP 340S G7 Notebook PC
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.4
Tags: focal
Uname: Linux 5.4.0-52-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/18/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.07
dmi.board.
dmi.board.name: 86C8
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5336AN HP Notebook
dmi.product.name: HP 340S G7 Notebook PC
dmi.product.sku: 9EJ97PA#ACJ
dmi.sys.vendor: Hewlett-Packard
| affects: | ubuntu → ubuntu-release-upgrader (Ubuntu) |
| affects: | ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu) |

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1904864
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.